Fleet Key Account Manager

About Talixo 

Talixo is the world's leading operator of pre-booked transfers, working with the biggest brands in travel. We partner with fleets in 1,100+ cities and 130+ countries worldwide to provide travellers with reliable, high-quality rides, making their journeys easier and more enjoyable, from door to door. Since 2012, we've been helping travel brands create more connected journeys, and we're looking for people willing to go the extra mile.
Operating across two key locations: Krakow and Berlin, our cohesive teams - IT, Operations, Fleet, Pricing, Sales, Finance and HR - drive technological innovation, operational excellence, and organizational development. With a shared focus on refining processes and enhancing technology, while spearheading strategic growth initiatives, we seamlessly contribute to our collective success.

We are continuously expanding and seeking passionate professionals to join our talent pipeline for future opportunities for a  Fleet Key Account Manager in Vietnam to manage business relations with our Taxi and Limousine Fleet Partners internationally.

Responsibilities:

• Relationship Management:
  • Develop and maintain strong, long-lasting relationships with key fleet partners.
  • Act as the main point of contact for all account-related matters, ensuring effective communication and understanding of fleet requirements.
• Strategic Account Planning:
  • Collaborate with internal teams to create and implement strategic account plans tailored to each fleet customer's needs and integrate them in Talixo systems.
  • Identify opportunities for account growth and expansion, ensuring alignment with the company's overall business objectives.
• Contract Negotiation and Management:
  • Shortlist potential new partner fleets, make cold calls to acquire new leads, and qualify leads.
  • Establishing a network of partnerships and negotiating deals across your region and your product line.
  • Onboarding and training of new fleets.

• Data Analysis and Reporting:
  • Utilise data and analytics to track key performance indicators, providing insights and recommendations to enhance fleet services and quality. 
  • Prepare regular reports for fleets, highlighting performance metrics and identifying areas for improvement
• Market Intelligence:
  • Stay informed about industry trends, competitor activities, and market changes to identify opportunities and potential risks.
  • Close collaboration with other Departments (Sales, Tech, Operations) to improve processes, and procedures and further develop our IT system and tools.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of experience in the procurement  field.
• Strong negotiation, communication, and interpersonal skills with intercultural experience.
• Proficiency in data analysis and trend identification to drive informed business decisions.
• Demonstrated ability to approach problem-solving in a structured manner, showcasing independence and creativity.
• Excellent organizational and time-management skills.
• Familiarity with CRM software and other relevant tools.
• Willingness to travel as required.
• Exceptional verbal and written communication skills in English - C1. 
  

What we offer:

• Flexible working arrangements.
• A dynamic and collaborative work environment with a culture of innovation and excellence.
• B2B cooperation or Employment Contract.

Recruitment process:

🔍 Checking the candidate's requirements

📞 Screening with Recruiter
Initial discussion with the recruiter to assess candidate suitability

🤝 Meeting with Hiring Manager
Shortlisted candidates meet for interview

👥 2nd Stage with Hiring Manager and COO
Selected candidates proceed to a 2nd round of interviews with the Hiring Manager and COO

✅ Offer letter
Sending an offer letter to the selected candidate