Partner Director

 Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for: a Partner Director. As a Partner Director at RingCentral, you will play a pivotal role in driving the success of our reseller partner channel. You will support and enable our channel partners in selling RingCentral’s Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions. By fostering strategic relationships, delivering sales enablement, and ensuring partners have the resources they need, you will contribute to achieving mutual revenue and growth objectives.

To succeed in this role you must have experience in:

Partner Enablement and Relationship Management

• Build and maintain strong, trusted relationships with reseller partners, acting as the primary point of contact for strategic direction and support.

• Educate partners on RingCentral’s UCaaS and CCaaS solutions, value proposition, and competitive differentiation.

• Develop joint business plans with partners, aligning on revenue targets, marketing initiatives, and training requirements.

Sales Support and Co-Selling

• Collaborate with partners to identify and pursue sales opportunities, providing hands-on support in the sales process.

• Drive partner adoption of RingCentral’s sales tools, resources, and marketing assets to maximize engagement and productivity.

• Conduct joint customer calls, presentations, and demonstrations to secure new business.

Training and Development

• Deliver ongoing training programs to ensure partners have the technical knowledge and sales skills required to succeed.

• Host webinars, workshops, and certifications to empower partner sales teams.

Channel Performance and Reporting

• Monitor partner performance against KPIs, providing regular insights and feedback to optimize results.

• Prepare reports and forecasts to communicate partner channel performance to leadership.

Cross-Functional Collaboration

• Work closely with RingCentral’s internal teams, including marketing, product, and customer success, to align partner initiatives with corporate objectives.

• Advocate for partner needs within RingCentral to enhance the partner experience and streamline processes

Desired Qualifications:

• Experience:

  • Minimum of 7-10 years in channel sales or partner management, preferably within the UCaaS or CCaaS space.

  • Proven track record of enabling partners to meet or exceed sales quotas.

  • Experience managing reseller and VAR (Value-Added Reseller) relationships.

• Skills:

  • Strong understanding of Unified Communications and Contact Center technologies, trends, and market dynamics.

  • Excellent interpersonal, negotiation, and presentation skills.

  • Ability to analyze sales data and translate insights into actionable strategies.

  • Proficiency in CRM tools (e.g., Salesforce) and partner management platforms.

• Attributes:

  • Self-starter with a proactive mindset and strong problem-solving abilities.

  • Collaborative team player with a customer-first approach.

  • Ability to travel as required to support partner relationships and events.

  • Success prospecting, engaging, acquiring major/enterprise level customers

  • Strong interpersonal skills, ability to convey and relate ideas to others

  • Entrepreneurial flare - ability to learn and adapt quickly

  • Vibrant and energetic attitude, willingness to perform and get things done

  • SalesForce.com proficiency

What we offer: 

• Comprehensive medical, dental, and life insurance

• Pension 

• ESPP/KEEB

• Paid time off and paid sick leave

• Paid maternity, paternity & parental leave

• Wellness programs including 1:1 coaching and meditation guidance with TaskHuman and HeadSpace

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

RingCentral’s Partner team crafts, builds and collaborates with our partners to evolve our programs and deliver the best possible outcomes for our partners, teams and company. That’s why RingCentral is the leading global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.