IT Support - Master's Level Internship at Vosyn

Level: Master’s Level Internship
Team: Operations

Status: Full-time (30-40 hours per week) and Part time (minimum 15 hours commitment required)

Duration: Equivalent to minimum 520 Hours (or 3 months minimum)
Work location: Remote (with hybrid options in Toronto and Chicago only)
Compensation: Hourly (paid in equity compensation equivalent to CAD $32-35/hour)

Company Overview:

At Vosyn, we embrace the exciting, game-changing world of Artificial Intelligence, driving innovation and pioneering impactful projects across various industries. Our incubator, AI Venture Lab, nestled in the heart of Office146.com, is a crucible of entrepreneurial spirit, supported by intelligent processes and industry-leading best practices. We believe in fostering a culture of flexibility, continuous improvement, and solution-focused strategies. Here, every idea is welcomed, nurtured, and has the potential to scale to new heights. Currently, we’re at the forefront of a significant IPO endeavor, a truly unicorn in the making. We invite you to be part of our journey and leave your imprint on the future of AI. At Vosyn, you will have the opportunity to engage with a fast-growing global organization with diversity of thought, experience, and cultures.

Additional Perks:

• Be part of the invigorating journey of a start-up transitioning to an IPO.
• Engage directly with senior management and strategic advisory board members.
• Enhance your CV with a rich array of experiences unique to Vosyn and AI Venture Lab.
• Get priority consideration for future full-time roles post-internship placement.
• Gain valuable experience with shaping and developing all facets of a world-class IT support department while embracing the ‘experiential learning’ that comes from work in a fast-paced global company.

About the Job:

We are currently seeking an IT Support/Analyst Intern for a challenging experience-based internship to contribute to an innovative and groundbreaking project in the field of Artificial Intelligence (AI). Are you passionate about technology and looking to make your mark in the industry? Join our dynamic team as we push the boundaries and create a game changer in the world of AI. You will have the unique opportunity to participate in a fully immersive internship where you will provide crucial IT support and contribute to the enhancement of our IT infrastructure. This is designed largely as a remote placement but can also be a hybrid internship (Chicago or Toronto). In this engagement/applied learning internship, you’ll gain unparalleled experience in a high-growth, dynamic environment, directly interfacing with senior management and contributing to transformative IT solutions. It will be a demanding internship and will require you to bring the best version of yourself to the table, but for those who embrace this, it will be a richly rewarding experience as well as a great complement to your academic investment.

What You’ll Do:

• Provide technical support to end-users, troubleshooting hardware and software issues to ensure seamless operations.
• Assist in the management and maintenance of IT infrastructure, including networks, servers, and security systems.
• Collaborate with cross-functional teams to implement IT solutions that enhance operational efficiency.
• Conduct system analysis and recommend improvements to optimize IT processes.
• Document IT processes, procedures, and troubleshooting guides to ensure continuity and knowledge sharing.

About You:

• Currently pursuing or recently completed a Master’s level university program in fields such as Information Technology, Computer Science, or a related field.
• Strong problem-solving skills with the ability to troubleshoot complex technical issues.
• Proficiency in IT support tools and technologies, including operating systems, networking, and cybersecurity.
• Excellent organizational and multitasking skills, with the ability to prioritize and meet deadlines.
• Proficient communication in English (both verbal and written) is required.
• Experience with IT service management tools and methodologies such as ITIL is a plus.
• Excellent presentation and public speaking skills.

At Vosyn, you will have the opportunity to engage with a fast-growing global organization with diversity of thought, experience, and cultures. Our interns have come from some of the top universities all around the world, and we invite you to join us on this exciting journey.

DEI:

At Vosyn Inc., we are committed to fostering a diverse, equitable, and inclusive workplace where every employee feels valued and supported. We believe that diversity of thought, background, and experience enriches our company culture and enhances innovation. We are an equal-opportunity employer and encourage candidates from all walks of life to apply.

Hiring Process:

1. Application Submission: Candidates are invited to submit their resumes and cover letters through our career portal.
2. Written Questionnaire: Selected candidates will receive a set of 10 written questions to assess their fit and technical knowledge..
3. Video Questionnaire: Candidates who successfully pass the written assessment will be asked to answer 10 additional questions to be submitted in a video format to further evaluate their skills and cultural fit. The ability to video record your answers will be required.
4. Evaluation: Our team will review the responses to both questionnaires. Candidates who meet our criteria will be invited to the next stage.
5. Orientation Session: Successful candidates will be invited to participate in an orientation session where they will learn more about Vosyn, our projects, and what to expect during the internship. After this session, you will be given the opportunity to opt-in if you choose that this internship is for you.

At Vosyn, you will have the opportunity to engage with a fast growing global organization with diversity of thought, experience and cultures. Our interns have come from some of the top universities all around the world and we invite you to join us on this exciting journey.

Application Method:

Please apply via our career site: https://vosyn.ai/careers/

Please note that only candidates who apply through our website and meet the qualifications will be contacted.