We have an exciting opportunity for an In-country Skills Development Partner to join our team! This vital role will ensure that the organization remains compliant with the relevant Skills Development Legislation in the territories where we operate. The incumbent will play a key part in managing risk and ensuring the proper implementation of skills development legislation within the workplace. By understanding and facilitating Mukuru’s talent strategy, the Skills Development Partner will focus on cultivating business-critical skills through various initiatives.
The role will involve partnering effectively with relevant institutions to identify and present potential opportunities for skills development programs, helping Mukuru meet its skills development commitments. The In-country Skills Development Partner will also be responsible for planning, implementing, and reporting on training initiatives across the organization. This includes facilitating the execution of the skills development tactical plan and serving as an expert resource for the implementation of learnerships, internships, apprenticeships, leadership development, and other skills programs.
Duties and Responsibilities (include but not limited to):
Financial Prudence
- Ensure that financial prudence is applied when spending or utilising company resources or funds for training and personal use, minimizing the use of company resources without reducing effectiveness.
Material Design
- Design, develop, and update learning materials/content to ensure they meet the required standards and are relevant for the intended audience.
Facilitate Learning Interventions
- Prepare, present, and facilitate high-quality learning interventions to ensure a positive and impactful training experience.
Project Responsibility (Asana/PMO)
- Take responsibility for all assigned projects, ensuring their successful execution and delivery according to defined objectives.
Assessments and Quality Assurance
- Align assessments to desired outcomes, ensuring the type of questions (T/F, Y/N, MCQ, open-ended) and degree of difficulty are consistent and supportive of employee success. Ensure assessments align with training objectives.
Evaluating Learning Interventions
- Continuously evaluate learning interventions to identify gaps in training and materials, measuring the effectiveness and ROI of the interventions.
Learning/Training Needs Analysis & Skills Gaps
- Conduct Training Needs Analysis (TNA) and/or Skills Gap Analysis (SGA) to identify areas for development. Pull together training material and secure sign-offs for interventions to address these gaps.
Onboarding and Reboarding
- Plan and conduct training for new employees, with specific focus on those requiring additional assistance. Conduct reboarding initiatives for existing employees, including quarterly, bi-annual, and annual refreshers. Focus on evaluating ROI through targeted interventions and evaluations.
HRIS / Current System
- Ensure full utilization of the HRIS system to enhance reporting capabilities. Provide training to employees on how to use the system effectively.
Reporting
- Compile internal and external reports monthly and quarterly, ranging from basic to intermediate levels, to identify gaps in data, processes, or procedures.
Team Engagement
- Assist the team with general inquiries, support enhancement of job functions, and ensure continuity within the team.
Value Add – Aligned to Learning and Development and People Strategy
- Ensure that services provided meet business needs and are aligned with strategic outcomes, adding value to the company’s learning and development objectives.
Key Requirements
- Grade 12 or equivalent
- Higher certificate or Post-secondary certificate
- HR, L&D or Training equivalent (OD-ETDP) Qualification is an essential job requirement
- SDF certification and experience is non-negotiable
- 3 – 5 years in Experienced skills development facilitator
- 1 year in Experience in the Financial services environment is advantageous
- 2 - 3 years in Conducting skills gap analysis and/or training needs analysis
- 2 - 3 years in Experience with L&D reporting and administration including but not limited to report writing and training capturing
- 3 – 5 years in Understanding and interpretation of skills development legislation applicable, ESPECIALLY in African countries
- 2 - 3 years in Set up of training academies and the legislative requirements needed
- 2 - 3 years in Learnership applications, management, tracking, and reporting of same
- Knowledge and understanding of the compliance around L&D
- Knowledge of training and development principles
- Effective report writing using analytics to improve on service delivery (ROI measures)
- Computer literate with good Word, Excel, and PowerPoint skills
- Excellent communication skills, both verbal and written
- Time management
- Project management
- Legislation relevant to skills development
Key Requirements
- Excellent facilitation & presentation skills
- Excellent report writing skills
- Strong presentation and public speaking abilities
- Analytical and target-driven
- Demonstration of leadership and decision-making abilities
- Ability to work under pressure
- Great influencer with tactful negotiation abilities
- Work according to set policies and procedures
- Creative and innovative
- Strong verbal, listening, written communication skills, as well as computer literate
- Result/deadline-oriented with good time management abilities
- Good interpersonal skills
- Must be self-motivated
- Demonstrate commitment to excellent customer service
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
