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Strategic Account Manager (m/f/d)

Remote: 
Full Remote
Work from: 
Germany

Offer summary

Qualifications:

Excellent verbal and written communication skills, Experience in defining and delivering IT projects, IPMA / PMP certification is a plus, Self-motivated and energetic personality.

Key responsabilities:

  • Develop global account strategies
  • Manage customer relationships and satisfaction
Körber logo
Körber Machinery XLarge https://www.koerber.com/
10001 Employees
About Körber
We are Körber – an international technology group with about 13,000 employees, more than 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer success and shape the technological change. In the Business Areas Digital, Pharma, Supply Chain, Tissue and Technologies, we offer products, solutions and services that inspire. We act fast to customer needs, we execute ideas seamlessly, and with our innovations we create added value for customers. In doing so, we are increasingly building on ecosystems that solve the challenges of today and tomorrow.
See more Körber offers

Job description

Your role in our team


  • Developing and implementing global account strategies for our strategic accounts within the Pharma-, Biotech and Cell & Gene industry
  • “Face to the customer” - centrally managing the customer relationship and interface, customer satisfaction, strategic and global spanning topics e.g. steering- / escalation and contract management
  • Creating value solutions and quantifying value for our key customers; in that regards also working with Product Management to further develop our product portfolio
  • Providing management support and management consulting to customers for global MES programs
  • Reporting to executive management in regards to corporate and business objectives for assigned key accounts
  • Advancing our Strategic Account Management methodology


Your profile


  • Excellent verbal and written communication skills. Ability to communicate precisely and effectively from Department to C-Level
  • Strong decision influencer and negotiation skills
  • Ability to collaborate in a team environment and drive results within a matrix organization
  • Ability to align short term objectives with overall strategic goals
  • Superior ability to remain composed and organized in a high pace work environment
  • Self-motivated, energetic and enthusiastic personality
  • Experience in defining and delivering IT projects in the regulated industry
  • IPMA / PMP certification is a plus


Your benefits


  • Be part of the international MES world market leader in pharma
  • Flexible working hours, hybrid work
  • Global development prospects, group-wide perspectives, and further training opportunities
  • 32 days of vacation per year
  • Annual salary review and occasion-related special payments
  • Attractive workplace with modern equipment
  • Flat hierarchies and short distances, and informal corporate culture
  • Increased employer allowance as part of the company pension plan and for occupational disability insurance
  • Company subsidy for the JobRad
  • Subsidy for the public transportation ticket
  • In-house canteen, respectively restaurant vouchers and Work Café
  • Free employee parking


Can you find yourself in this profile? Then you are right at Körber. We are looking forward to getting to know you!

Required profile

Experience

Industry :
Machinery
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Customer Relationship ManagementStrategic ManagementTechnical Delivery ManagementManagement ConsultingProduct Management

Other Skills

  • Communication
  • Self-Motivation
  • Organizational Skills
Are you interested?

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