Head of Fraud Strategy

We are looking for a Head of Fraud Strategy to lead our Fraud department; as we scale up and drive digital and financial inclusion across our markets.

In this leadership role, you will shape M-KOPA's fraud strategy by developing innovative solutions to protect both customers and the business across multiple African markets.

Working closely with product and data teams, you will leverage insights from payments, devices, and apps to create real-time fraud prevention strategies, ensuring secure growth while enhancing the customer experience and advancing financial inclusion.

About Us

At M-KOPA, we are reshaping financial inclusion for emerging markets across Africa, and as the Head of Fraud Strategy, you will lead efforts to protect both our customers and the business.

In this senior leadership role, you will design and implement fraud prevention strategies, utilizing a diverse range of data sources—from customer payments and device intelligence to in-app interactions. Collaborating with cross-functional teams, including product managers and data scientists, you will develop real-time fraud signals that safeguard customers and support business growth.

If you excel in a fast-paced, dynamic environment and are driven by data-led solutions to complex challenges, this role offers a unique chance to create meaningful impact across Africa. By continuously improving fraud detection strategies, you will play a vital part in advancing financial progress for underserved communities, aligning with M-KOPA’s dedication to innovation, social impact, and growth.

This is a fully remote role, you would be working within the following time zone (UTC -1 / UTC+3) with a diverse group of other employees working remotely from locations such as UK, Europe and Africa. You will be reporting to the Chief Credit Officer.

Expertise

We are seeking a strategic leader with a strong background in developing and executing fraud prevention strategies within a B2C fintech environment. The ideal candidate will possess excellent analytical skills, experience in leveraging data for decision-making, and expertise in managing fraud types such as first-party, identity, and push payment fraud.

Key qualifications include the ability to design and implement data-driven fraud monitoring frameworks, collaborate across teams to deliver value, and enhance fraud detection systems through experimental testing. Effective communication skills and the ability to influence stakeholders on tools, strategies, and investments are essential.

If you excel in fast-paced environments and are passionate about making an impact, this role presents an exciting opportunity.

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized thrice by the Financial Times as one Africa's fastest growing companies (2022, 2023 and 2024) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. 

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.