Solutions Engineering Manager - EMEA

Solutions Engineering Manager- EMEA

Why You'll Love This Role:

The Solutions Engineering Manager is responsible for hiring, mentoring, and assessing Solutions Engineers as it relates to their pre-sales and account management responsibilities.

As the Solutions Engineering Manager, you will oversee a team of Solutions Engineers and your goal will be to attract, develop, and retain top talent.

***This is a remote role based out of UK, Germany, Netherlands, or Dubai

As an active member of our team, you will:

• Lead the Solutions Engineering team, reinforcing sales methodology and best practices, as well as ensuring proper use of our CRM system
• Provide ongoing mentorship to SEs to teach technical and non-technical pre-sales techniques for securing new clients, managing customers, as well as account expansion across multiple solutions
• Continually assess and develop technical capabilities of each team member to ensure each SE reaches and maintains required technical knowledge to effectively perform their pre-sales duties
• Provide periodic performance reviews, assess skill sets, handle personal issues, and provide personal/professional development opportunities
• Support Sales Reps + SE teams with their sales campaigns and customer management activities in order to ensure a high rate of success and achieve revenue targets, by assessing customer information, identify and address problem areas, formulate relevant solutions, and present solutions effectively
• Deliver sales presentations, present technical information about Cribl’s products and services, conduct product demonstrations and execute Proof of Value events

If you’ve got it - we want it:

• Proven ability to communicate effectively in presentations in person, via telephone, and through remote conferencing with executive level customers, direct reports, and the Cribl Leadership Team
• Background of successfully selling land and expand deals to Strategic Accounts
• Ability to teach ways to identify new and existing opportunities through consultative selling methodologies
• A history of successfully leading a technical pre-sales team that drives target attainment
• Must be able to lead a team and meet monthly, quarterly, and annual quota requirements
• Bachelor’s Degree or equivalent AND 3-5 years of experience in a customer facing role OR equivalent combination or education and experience
• Ability to travel up to 30%
• You live in the UK, Netherlands, Germany, or Dubai

Bonus points:

• Proven self-starter with a motivated attitude to be able to manage multiple tasks, projects, and responsibilities simultaneously.
• Ability to work under pressure and meet deadlines, while maintaining a pleasant and professional attitude towards customers and co-workers
• Active Clearances, repeated history of success to a specific government vertical

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