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Customer Support Executive

Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

Undergraduate degree in relevant fields, No educational backlogs or gaps, 50% cut-off in academic qualifications, 0-3 years of experience.

Key responsabilities:

  • Provide technical support to customers
  • Educate customers about product features
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Job description

Groww is hiring for the role of Customer support Executive!
Location – Work From home
Experience – 0 to 3 Year

Responsibilities of the Candidate:

Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred
Requirements:

Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
50% cutoff – 10th, 12th and Graduation.
No backlogs and Gap years during education

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Job Category: Customer Service
Job profile: Customer Support Executive
Job Type: Full Time Work from Home
Job Location: work from home
Company Name: Groww
Experience: 0-3 Years

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication

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