Client Relations Specialist, Automotive Solutions

About the Role:

Grade Level (for internal use):

The Role:

We are looking for a self-starter, results-driven, sales professional to actively prospect, forecast  and manage relationships with automakers (OEMs) and national sales companies (NSCs). Position would interact with multiple client personas including strategic planning, market representation, incentives, sales operations, marketing, parts and service, and procurement.

The ideal candidate is adept at building relationships and gaining credibility as a trusted advisor. If you enjoy getting to understand your client’s business and strategic goals, and matching them to S&P Global Mobility solutions, you could be the person we are looking for  - apply now!

Responsibilities and Impact:

The Client Relations Specialist will work closely with the Account Manager and be responsible for developing a comprehensive strategic plan resulting in revenue growth through expanding the current revenue base, while developing new revenue opportunities for S&P Global Mobility industry performance, dealer network planning and recall offerings for existing and new clients.

• Responsible for account management as well as supporting new business development while ensuring stellar customer satisfaction
• Ongoing generation of a sales pipeline matching S&P Global Mobility solutions to customer challenges to support overall revenue growth in line with quota
• Work effectively and efficiently with internal product and consulting teams, account management teams, Marketing, and Sales Operations
• Provide exceptional customer service for current products while implementing a comprehensive customer retention strategy, with a focus on growth/business development
• Project management including client onboarding, and on-going client deliverables
• Maintain in real time all sales activity in CRM platform with up to date information
• Collaborate cross functionally with peers and colleagues to share best-practices and to ensure that the “voice of the customer” is reflected in marketing, product, operational and decision-making processes

Compensation/Benefits Information: (This section is only applicable to US candidates)

S&P Global states that the anticipated base salary range for this position is $75,000 to $90,000. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan and sales commission plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.

What We’re Looking For:

Basic Required Qualifications:

• Bachelor’s Degree or higher and/or equivalent work experience in related field, advanced degree preferred
• 3-8 years of sales experience (data/autos) and/or client-facing experience with one or more areas within market representation, incentives, sales operations, marketing, parts and service, and procurement areas
• Demonstrated ability to develop relationships
• Ability to understand prospect workflow, strategy and objective to provide solution-based approach for successful outcome
• Excellent communication and negotiation skills
• Comfortable working remotely (self-starter)
• Knowledge of sales CRM software to track sales opportunities and customer activity
• Understanding of sales performance metrics

Additional Preferred Qualifications:

• Strong knowledge of Microsoft Office (Word, Excel and PowerPoint)
• Ability to work under limited supervision and handle multiple tasks
• Ambition, initiative, drive, motivation, and a desire to succeed and grow professionally
• Highly organized, detail-oriented and capable of effectively prioritizing tasks

About S&P Global Mobility

At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow.

For more information, visit www.spglobal.com/mobility.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.