Dutch Speaking Client Support Specialist - Athens, Greece

Join the dynamic team at Patrique Mercier Recruitment PT as a Dutch Speaking Client Support Specialist in Athens, Greece! This exciting opportunity allows you to provide exceptional service to our Dutch-speaking clients while enjoying the rich culture and beauty of Athens.

In this role, you will be responsible for assisting clients with their inquiries, resolving issues, and ensuring a positive experience. Your focus on quality customer service will help build lasting relationships and foster client satisfaction. If you're ready for a rewarding challenge in an inspiring location, we want to hear from you!

Responsibilities

• Deliver high-quality support to Dutch-speaking clients via phone, email, and chat.
• Address customer inquiries swiftly and effectively, ensuring solutions are provided.
• Manage and resolve client issues while maintaining professionalism and empathy.
• Stay informed about products and services to provide accurate assistance.
• Record customer interactions and feedback to contribute to continuous improvement.
• Work closely with team members to enhance service delivery.
• Participate in training and development opportunities to grow your skills.

Requirements

• Fluent in Dutch (both spoken and written) with excellent communication skills.
• Proficient in English for effective internal communication.
• Previous experience in client support or a related position is advantageous.
• Strong problem-solving abilities and capacity to manage diverse inquiries.
• Ability to thrive in a fast-paced environment.
• Friendly and professional demeanor with a strong commitment to customer satisfaction.
• Willingness to work in Athens and embrace the local culture.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )