Crisis Response Specialist

Description

As a Crisis Response Specialist you will have an opportunity to address the most pressing health and wellness needs in Native American communities. You will coordinate crisis support services to a portfolio for Bureau of Indian Education (BIE) school staff, students, and families. As part of our ambitious and passionate team, you will have a lasting impact on the health and wellness of Native American students.

The BIE BHWP provides culturally relevant, evidence-based, and trauma-informed behavioral health and wellness services for school staff, students, and families at all Bureau-funded institutions, including Bureau-operated schools, Tribally Controlled Schools, post-secondary institutions, and Tribal colleges and universities.

Who We Are: Tribal Tech is a Native American, Woman-Owned Small Business providing professional services to federal, state, local, tribal, and private sector clients. Our mission is to empower communities and individuals with the knowledge and resources to achieve better health, security, and well-being. Tribal Tech was founded in 2010 to serve Native American communities, though over the past couple of years, we have expanded our reach into the National Security and Defense sectors. Tribal Tech is named on the Inc. 5000 Fastest Growing Companies Hall of Fame.

Major Duties and Responsibilities:

• Develop and maintains a positive working relationship with Bureau of Education (BIE) schools’ administrators, point of contact, staff, and students.
• Work collaboratively with the 24/7 crisis hotline to identify and coordinate appropriate services for individuals in crisis.
• Obtain and follow impacted school/institution’s emergency or crisis response plan/protocol for individuals with high-risk behavior or needing a higher level of care.
• Communicate with BH Crisis Lead to ensure linkage, integration, and seamless delivery of all crisis support services and 24/7 Crisis Support telephonic services.
• Document communication with point of contact and/or student in secure platform.
• Screen and communicate student and staff safety concerns with crisis response team, Counseling Lead and Crisis lead.
• Assist with crisis after-care plan to ensure students and staff are receiving supportive services, as needed.
• Adhere to patient confidentiality and comply with program policy, state licensure guidelines, and federal regulations under the privacy rules of the Health Insurance Portability and Accountability Act (HIPAA).
• Develop and continuously update crisis resources in each state for student and staff support.
• Participate as an active member of the BIEBHWP Crisis and On-call Team.
• Participate as a member of counseling team.
• Provide training & technical assistance (TTA) to a portfolio regarding the prevention of substance use/misuse, prevention of suicide, promotion of mental health, and behavior management skill building.
• Conduct webinars, conference calls, telephone support and email with the BIE audience.
• Assist the BIE audience in strengthening existing services and/or building infrastructure for prevention efforts.
• Attend all required staffing, meetings, and trainings.
• Other duties as assigned.

Skills and Knowledge:

• Knowledge and expertise in crisis support services, substance abuse prevention, suicide prevention, and/or youth suicide risks.
• Proven ability to provide evidence-based crisis assessment and intervention virtually and in-person.
• Skilled in prioritizing complex problems quickly and responding appropriately to crisis situations.
• Demonstrated knowledge of crisis response issues/culturally appropriate intervention techniques.
• Proven ability to form positive, effective, and culturally competent relationships with clients and team members.
• Strong interpersonal communication and public speaking skills.
• Ability to prioritize, manage multiple tasks, and deliver quality results under tight deadlines, with keen attention to detail.
• Ability to work both individually and in a team environment.
• Demonstrated problem solving skills.
• Working knowledge of Microsoft Office products, SharePoint, Smartsheet, Adobe Connect, and database management.
• Strong skills in written and verbal communication, assessment, advocacy, and crisis response.
• Ability to provide on-call and after-hours service as needed.
• Ability to travel on short notice to provide on-site crisis support.
• Will be subject to a suitability or fitness determination, as determined by a completed background investigation. Must be able to obtain and maintain a background clearance.

Education and Experience:

• Master’s Degree in social work, social science or closely related field.
• 1-2 years of relevant work experience, which includes crisis response services for children, youth, and adults.
• Knowledge of and experience working with the Native American/Alaska Native community highly preferred.          

DISCLAIMER: The above position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing needs and conditions.

Equal Opportunity Employer/Veterans/Disabled

Qualifications