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Customer Support Specialist

extra holidays
Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

Good written communication skills, Fluency in Bahasa and English, Excellent basic computer skills, Ability to work from personal laptop for the first 2 weeks.

Key responsabilities:

  • Help customers through live support
  • Handle customer inquiries appropriately
Risk.Inc logo
Risk.Inc SME https://www.risk.inc/
201 - 500 Employees
See more Risk.Inc offers

Job description

Company Description

At RISK, we are the mavericks of the gaming and wagering industry, where taking bold chances is our core philosophy. In an arena where digital entertainment and betting merge, we’re the trailblazers venturing into the unexplored.

Our mission is to forge ahead with pioneering solutions that challenge the status quo. Our vision? To outpace the competition in seizing new markets and to perfect the art of swift and effective establishment in the international gaming sector.

Job Description

Key Responsibilities:
- Learn all the necessary information given for work;
- Help customers through live support (chats, instant messengers and emails, possible hotline);
- Handle customer inquiries appropriately and provide a high level of service;
- Be ready to work at night;
- Interact with other departments to resolve issues.

Qualifications

- Good written communication skills;
- Empathy, stress tolerance, responsibility, and focus on development and results;
- Excellent basic computer skills;
- Ability to work from personal laptop for the first 2 weeks during training.
- Language Skills: Fluency in Bahasa and English.

Additional Information

We offer: 
- Global Flexibility: Embrace the freedom to work from anywhere in the world, with remote work options that let you craft the perfect work-life balance.
- Vacation: 20 working days.
- Paid sick leave
- Learning Coverage 
- Team Building programs
- Mental Health Programs
- Sport coverage
- Medical insurance, dental coverage

 

Required profile

Experience

Industry :
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Accountability
  • Empathy

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