ITAM Team Leader

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you passionate about asset management and looking for an exciting role where you can make a difference? If so, we have an opportunity for you! As an ITAM Team Leader, you will play a crucial role in ensuring the high quality and timely delivery of asset management services for one of our financial customer.

Your responsibilities will be varied and dynamic, spanning order processing, hardware and software systems, interface with support organizations, monitoring of processes, data flows, and data repositories. You will be tasked with ensuring that assets' data elements are collected, handled, stored, and reported accurately in accordance with vendor licensing terms and conditions. Additionally, you will perform timely asset data updates to maintain the accuracy of the database repository and manage asset discrepancies and compliance resolution processes to closure.

As a key member of our team, you will:

• Provide strategic guidance and expert advice to clients, leveraging deep operational knowledge to drive business improvements and optimize processes.    

• Contribute to the automation of tasks through different tools (Big Fix / Service Now).

• Manage hardware and software from an Asset Management perspective

• Provide suggestions and improvement opportunities 

• Interface with support organizations to ensure smooth operations.

• Monitor processes, data flows, and data repositories.

• Ensure accurate collection, handling, storage, and reporting of asset data.

• Perform timely asset data updates to maintain database accuracy.

• Identify and manage asset discrepancies and resolve compliance issues.

In addition to your technical responsibilities, you will also play a key role in raising awareness of potential asset management issues through technical training on best practices. This is an exciting opportunity to help shape the culture of our organization and make a tangible impact on our asset management processes.

Your Future at Kyndryl

Every position with us offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in various platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

Required Skills and Experience

• 4+ years of experience in similar roles

• Strong knowledge of software and hardware providers

• Great communication skills

• Strong people management skills

Preferred Skills and Experience

• CSAM, CHAM, or similar certifications

• Advanced English proficiency

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.