Retail Pricing Manager

We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life. 

Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price. But, it’s the people inside and outside our business that power us. They make us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards.   

Do you have solid experience in personal lines insurance and a passion for statistics? Have you successfully rolled out new models and pricing changes? We’re looking for someone like you to join our team and help us make a real impact in the market!

We’re looking for a Retail Pricing Manager to join our Commercial & Marketing team either working remotely or based in our Salford Quays, Manchester or Haywards Heath, West Sussex offices.

In this role you’ll manage the creation, development and maintenance of advanced statistical analyses relating to business performance and customer behaviour, in order to deliver increased profitability for First Central. You’ll also provide the same analysis for third party services, managing key stakeholders expectations and delivery of genuine insight.

We’re passionate about continuous improvement, so you’ll research innovative techniques to continually progress our model key trading measures such as sales volume, retention, competitive positioning and customer value.

Developing the best talent means a lot to us too, we’re an ambitious bunch to work with! You’ll play a vital part in attracting colleagues into the company and support them on their journey. 

Core skills we’re looking for to succeed in the role:

• Strong personal lines insurance experience
• Good statistical knowledge
• Proven record of implementing new models and pricing changes

What’s involved:

• Responsible for the creation of advanced statistical models of customer behaviour across a wide variety of business processes.
• Contribute to FCIM strategic decision making with regard to optimisation of sales & profit; and provide advice and assistance with 1CU/Group trading strategy.
• Recruit, manage and mentor a team of analysts and data specialists.
• Achieve an innovative approach to analysis which drives the business forward and takes advantage of developments in technology.
• Provide excellent leadership to all direct reports and monitor the performance of the team.
• Ensure positive communication with all team members, colleagues, executive and shareholders
• Assist with the preparation of timely budgets and re-forecasts for relevant function
• Ensure compliance with company and other relevant standards/ regulations at all times (e.g. Consumer Duty)
• Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times
• Any other reasonable duties as required

Experience

• Solid experience of a relevant commercial role within the personal lines motor insurance industry.
• Extensive personal and/or team leadership experience with SAS
• Extensive personal and/or team leadership experience with Emblem
• Experience with alternative analytical packages advantageous
• Managerial experience  / team management

Skills

• Excellent numerical , data and statistical analysis skills
• Good communication skills, both verbal and written
• Presentation skills
• Strong analytical and problem solving skills, with the ability to adopt a logical approach to solving problems
• People management and leadership skills, with the ability to motivate employees in a high pressurised environment
• Good time management and organisation skills
• Strong IT skills

Knowledge

• Excellent knowledge of motor insurance products and the motor insurance industry
• Solid understanding of business processes and operations
• Knowledge of FCA requirements

Behaviours

• Logical thinker with solid reasoning ability
• Commercially focussed
• Self motivated and enthusiastic
• An organised and pro-active approach
• Ability to work on own initiative and as part of a team
• Embrace, embed and incorporate the Company Values
• A flexible approach and positive attitude
• Emphasis on attention to detail and accuracy
• Takes initiative to make decisions
• Strives to drive business improvements to contribute to the success of the business

So, if you’re up for the challenge and would like to join our vibrant and busy team, we want to hear from you today.

Want to know what it’s really like to work at First Central? Take a look at our Glassdoor reviews.

What can we do for you?

People first. Always. We’re passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that’s what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you’ll enjoy, take a look at all our perks in full here. 

Intrigued? Our Talent team can tell you everything you need to know about what we want and what we’re offering, so feel free to get in touch.