System Administrator

Description

• Administrate, configure, manage, and monitor cloud-based and on-premises IT infrastructure, including but not limited to: AD (on-prem and Azure), Domain Controllers, Windows Server 2019 and 2016, Microsoft Exchange Hybrid 2019, AD Connect, Hyper-V, SharePoint Online, Microsoft 365 Admin Center, Cisco Meraki, Cisco FTD, Cisco DUO, and ArcticWolf. 
• Administrate, monitor, and manage all servers (physical and virtual); including patching and modifying as needed. Also, the ability to set up and deploy new VMs on Hyper-V. 
• Manage and monitor user accounts and access controls, including security settings, group policies, and synchronization between on-premises directories and online environment. 
• Monitor systems performance, respond to system alerts and issues, and troubleshoot technical problems in a timely and efficient manner. 
• Manage all different entities of the organization (main domain and subdomains/acquired entities’ domains). 
• Provide Level 3 and beyond technical support to users, including responding to help desk tickets, resolving technical issues, working with the helpdesk team on lower-level tickets, and providing training and guidance as needed. 
• Check, schedule, and install systems updates and upgrades, including the deployment of major patches, Windows updates, and other software updates. 
• Perform data backups and disaster recovery operations, including the implementation of disaster recovery plans and testing. 
• Help with conducting security audits and vulnerability assessments to identify and mitigate potential security risks and implement security policies and procedures to maintain compliance with industry regulations. 
• Take part in evaluating and recommending new technologies, tools, and solutions to improve organization’s systems and endpoints performance, security, and productivity. 
• Be part of future systems and entities migrations; lead the migration team. 
• Create and maintain system documentation and procedures, including user guides, technical specifications, and project plans. 
• Understand AI and its uses in the workplace; work with the IT team on deploying and leveraging AI to help take advantage of the technology toward better outcomes and deliverables. 

• Minimum of 4 years’ experience in Active Directory, Domain Controllers, Windows Server 2019 and 2016, Exchange Hybrid 2019, and Hyper-V.
• Minimum of 2 years’ experience in Azure AD, SharePoint Online (Sites and Document Center), Microsoft 365 Admin Center, Cisco FTD, and Cisco Meraki.
• Bachelor's degree or relevant associate degree in Computer Science or Information Technology.
• Good knowledge of MFA solutions (Cisco DUO in particular).
• Experience in managing spam filters platforms (Abnormal Security) and backup solutions (Rubrik).
• Strong problem-solving skills, with the ability to diagnose and troubleshoot complex, advanced technical problems with critical deadlines.
• Good knowledge of Cybersecurity and information security, with the ability to read security alerts and take the appropriate initial actions.
• Managerial and leadership skills.
• Ability to work independently and with teams.
• Ability to provide remote support to different teams on different levels, stretching up and down as needed.
• Ability to provide support outside of working hours for urgent cases.
• Ability to travel for work when needed.

• All positions are remote friendly. At Spectrum, you choose where you work. We are a hybrid work environment with options to work in one of our three offices (D.C., New York, and Chicago) or remotely from anywhere in the United States, or a combination. 
• If you choose to go into an office, take advantage of the pre-tax transportation benefits. 
• If you choose to work from home, use the office equipment stipend. 
• No matter where you work, you’ll benefit from the monthly cell phone reimbursement. 
• Flexible time off. Take the time you need in addition to company holidays, voting time, jury duty and bereavement. We also offer a Sabbatical Program after 7 years of service. 
• 13 weeks paid Parental Leave, inclusive of adoption and foster care placement. 
• Continuous learning and development through Greatest Potential Self (proprietary talent program), Gallup CliftonStrengths Coaching, Rembrandt Development, and tuition reimbursement programs. 
• Bring your friends to work at Spectrum and earn a generous referral bonus. 
• Medical concierge service to assist with scheduling appointments, finding care, estimating and resolving claim issues, etc. 
• Thorough onboarding including accessible conversations with leadership. 
• 401k with company match and 1:1 Financial Coaching and Education. 
• Wellness benefits including medical, dental, vision, as well as science-backed meditation and mindfulness tools through Headspace & Ginger.