Offer summary
Qualifications:
High School diploma or equivalent and three years of office experience, Bachelor’s degree in Business or closely related field preferred, Healthcare experience preferred, Proficient with Microsoft Office suite, Knowledge of computerized record-keeping techniques.
Key responsabilities:
- Handle calls from providers regarding network-related inquiries
- Guide providers through credentialing and EHR navigation
- Assist respondents with claims, authorizations, and IT troubleshooting
- Conduct research to respond to complex provider questions
- Maintain departmental resources and provide administrative support