Offer summary
Qualifications:
Fluent in written and verbal English, Customer success experience, Technical mindset with SaaS/SEO knowledge, Ability to work in EST, Proficient in recording instructional videos.Key responsabilities:
- Attend daily SCRUMs
- Test and report product usability issues
- Communicate with clients via live chat
- Develop testing processes for products
- Lead product demos and onboarding calls