Job description

Job Description

Minimum Qualifications:

Bachelor's degree or equivalent work experience
5+ Years Windows Support experience
Remote infrastructure support experience
Strong knowledge in Windows servers
Propensity for knowledge sharing
Basic understanding of VMware technology
Ability to work in a team environment
Well organized and detail oriented
Ability to manage multiple projects simultaneously
Innovative, self-motivated, and able to interact with all levels of the organization
Must possess the initiative to resolve issues before they become critical
Ability to work assigned night or day schedule and work off-hours when required

Preferred Qualifications:

Current MCSE/MCSA/ITIL certification.
Cluster Administration (configure cluster, cluster resources and groups, states and dependencies)
User and Group Administration, File Permissions, DFS
Hands on Experience on ITSM tools like CA service desk, BMC Remedy and JIRA
Windows PowerShell scripting knowledge.

Responsibilities

Key areas of responsibility:

Hands on experience in Server Administration, Configuration & Troubleshooting Windows 2012/2016/2019 servers.
Hands on Experience in patching (Windows update, Security update, Hotfix and service pack) Fulfilling service requests for Infrastructure Services using ITIL Framework (Incident Management, Change Management and Problem Management).
Server provisioning (physical and virtual) as well as configuring the new servers which includes installation of OS and required Applications (Backup tools, Network tools, citrix, database etc.)
Administration and Troubleshooting of Windows Cluster & domain Servers.
Work across multiple IT teams including Application Support, Developers DBA, Network and Storage to resolve incidents and complete requests.
Oracle KVM knowledge is plus
Knowledge for HPE Technologies like Synergy will help.
Analysing Server logs, Virus scanners, Backup/restore support, SQL database support.
Patch management through various patching tools
Windows Automation: PowerShell or equivalent use of system automation tools.
Exposure to Incident management, Change management and Problem managemet
LI-AM3

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.