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Wholesale Managing Account Manager - Remote

Remote:

Full Remote

Contract:

Full time

Salary:

80 - 90K yearly

Experience:

Mid-level (2-5 years)

Work from:

Texas (USA), United States

Offer summary

Qualifications:

5 years of front-line processing experience, Wholesale experience required, FHA, VA, and Conventional loan knowledge, Experience with Encompass preferred, Associate’s degree or equivalent work experience.

Key responsabilities:

Oversee operations and staffing for Account Manager team.
Implement process improvements with departmental leaders.
Monitor performance trends and conduct retraining as needed.
Serve as escalation point for complex files.
Handle pre-underwriting reviews and data entry.

Benchmark Mortgage (NMLS #2143) Financial Services SME https://benchmark.us/

501 - 1000 Employees

See more Benchmark Mortgage (NMLS #2143) offers

Job description

Description

Position Overview:

11 Mortgage is a dynamic lending community founded on customer centricity, and our Third Party Originations provide our customers with more home financing options. The Wholesale Managing Account Manager is responsible for overseeing the operations and pipeline management of the Account Management team. This includes staffing, performance management, and process improvement.

Ideal candidates for this position have a strong leadership background with the ability to manage multiple relationships, extensive knowledge of mortgage loan programs, and the ability to identify and implement process efficiencies.

Essential Functions of the Role:

Oversee the Account Manager teams, including staffing, training, performance management, pipeline management, and workflows.
In partnership with other departmental leaders, identify and implement process improvements.
Monitor performance for trends, identifying and conducting retraining as necessary.
Serve as an escalation point for complex files, reviewing regulations against company overlays.
Work directly with underwriting and external broker partners on conditions, documents and questions.
Complete pre-underwriting reviews, FHA/VA checks, organize imaged documents, order servicing and data entry of key loan information into Encompass.
Provide daily and weekly updates to the management team.
Other duties as assigned.

Essential Knowledge/Skills/Abilities:

Ability to delegate and motivate team members
Extensive knowledge of FHA, VA and Conventional loan programs
Knowledge of Desktop Underwriter guidelines
Thorough knowledge of various property types, including, but not limited to, SFR, Condos and PUDs
Extensive understanding of mortgage processing, underwriting and closing procedures
Ability to identify and anticipate needs
Proven ability to prioritize and multi-task
Excellent time management skills
Ability to work across organizational boundaries
Advanced problem-solving capabilities
Strong written and verbal communication skills
Works well with little direction

Experience Requirements:

At least five years of front-line processing experience; wholesale experience required.
Experience with Encompass preferred.

Education/Licensing Requirements:

Associate’s degree or equivalent work experience in residential mortgage lending.

Working Conditions:

Fast-paced environment.
Requires normal vision (corrected) both close and distant.
Requires normal hearing levels (corrected).
Requires working at a desk to use a phone and computer for extended periods of time.
Requires sitting, bending.
Works effectively with frequent interruptions.
Lifting requirements of 10 lbs. occasionally.
Minimal travel <5%.

Compensation: $80,000 - $90,000