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Insurance Customer Support Representative (ZR_17490_JOB)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Australia

Offer summary

Qualifications:

Effective communication skills, Knowledge of insurance policies, Attention to detail, Patience and organizational skills.

Key responsabilities:

  • Serve as primary contact for clients
  • File claims and renew policies
  • Provide accurate insurance quotes
  • Handle onboarding calls
  • Inform potential clients about offerings
BruntWork logo
BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
About BruntWork
We create flexible, fully remote work opportunities in companies around the world. If you have the right skills and experience, you can work for any of our clients from anywhere with a good internet connection. You’ll gain great experience and have the opportunity to apply for jobs in a range of different roles and industries in Australian, New Zealand, US, Canadian and UK companies. We want our endorsed candidates and staff (top 5% of applications) to succeed, so we’ll help you with interview guidelines, tips on working with clients and support finding your dream job among our many remote work opportunities.
See more BruntWork offers

Job description

This is a remote position.

Job Title: Customer Support

Schedule:   Monday to Friday,  9:00 AM to 6:00 PM Houston, Texas time with 1-hour unpaid break

Timezone:  CST


About the Company

Our client specializes in providing comprehensive insurance solutions tailored to meet the diverse needs of their customers. With a focus on personalized service and expert guidance, they aim to protect individuals and businesses with the best coverage options available. The company prides itself on its commitment to customer satisfaction and building long-term relationships with clients by offering exceptional support and tailored insurance products.
Job Description


Role:   As a Customer Support Agent, you will be the primary point of contact for customers seeking assistance with their insurance needs. Your responsibilities will include filing claims, renewing policies, handling onboard calls, and providing accurate insurance quotes. You will also engage in calling to inform potential clients about our offerings and answer any queries they may have. This role requires a high level of customer service, attention to detail, and knowledge of insurance policies to ensure clients receive accurate and helpful information.


Requirements
  • Effective Communication Skills: Ability to communicate clearly and professionally with clients and colleagues.
  • Knowledge of Insurance Policies: Understanding of various insurance products and services, including the claims process and policy renewals.
  • Attention to Detail: Ensuring accuracy in filing claims, updating policies, and providing quotes.
  • Patience and Organizational Skills: Ability to handle customer inquiries with patience and manage multiple tasks efficiently.

    •
    Benefits
    • HMO Coverage for eligible locations
    • Permanent work from home
    • Immediate hiring
    • Steady freelance job


    Required profile

    Experience

    Industry :
    Human Resources, Staffing & Recruiting
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Effective CommunicationInsurance Policies

    Other Skills

    • Customer Service
    • Organizational Skills
    • Patience
    • Detail Oriented
    Are you interested?

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