German Speaking Customer Support for Brokers - Remote from Anywhere in Greece

Patrique Mercier Recruitment is excited to present a fantastic opportunity for a German Speaking Customer Support representative for brokers, with the flexibility to work remotely from anywhere in Greece! If you are passionate about finance and providing top-notch customer service, this job is a perfect fit.

In this dynamic role, you will assist German-speaking clients in addressing their inquiries related to brokerage services. Your expertise and communication skills will play a crucial role in ensuring that clients receive adequate support while navigating their financial journeys.

This remote position not only offers an opportunity for professional growth within the financial sector but also allows you to enjoy the stunning landscapes and culture of Greece, all from the convenience of your home or chosen workspace.

Responsibilities

• Provide exceptional customer support in German for broker-related inquiries
• Troubleshoot client issues and offer accurate solutions
• Guide clients through the features and services of the brokerage platform
• Document customer interactions and maintain accurate records
• Collaborate with the technical team to resolve complex inquiries
• Contribute to improving customer satisfaction and retention

Requirements

• Fluency in German and English, both written and spoken
• Experience in customer support, particularly in the finance or brokerage sector, is a plus
• Strong communication and interpersonal skills
• Proficient problem-solving abilities and attention to detail
• Ability to work independently in a remote environment
• Customer-focused mindset with a commitment to excellence
• Familiarity with brokerage services will be advantageous
• Willingness to embrace a flexible work lifestyle while based in Greece

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )