Offer summary

Qualifications:

Danish language skills (advanced/proficient), Conversational English language skills, Strong PC skills, Customer service experience preferred, Ability to learn new computer tools.

Key responsibilities:

Review user-generated content critically.

Respond to customer inquiries professionally.

Follow communication procedures and policies.

Evaluate decisions according to guidelines.

Maintain a positive and empathetic attitude.

Job description

Our client, an international services provider working with companies across the World is seeking to recruit a team of Danish speaking Online Content Moderators for a new project.

Great opportunity to start your career in a sunny country within an international environment!

Responsibilities

View and review user-generated content (e.g. sales ads).
Respond to customer inquiries on all topics related to the online marketplace, by maintaining a positive, empathetic and professional attitude towards the customers.
Follow communication procedures and policies.
Evaluate and make decisions in accordance with defined policies and guidelines.

Requirements

No previous experience is required however some customer service experience would be ideal
Candidates must have strong PC skills, have the ability to learn to use new computer tools
Must have good communication skills as well as possess strong analytical skills together with decision making skills, attention to detail
Danish language skills (advanced/proficient) and English language skills (conversational)
Professional attitude, attendance attends work on time, able to work autonomously, meet deadlines, follow procedures and instructions
Passionate about making a difference
Flexible in working times

Benefits