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Danish Online Content Moderator

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Danish language skills (advanced/proficient), Conversational English language skills, Strong PC skills, Customer service experience preferred, Ability to learn new computer tools.

Key responsabilities:

  • Review user-generated content critically.
  • Respond to customer inquiries professionally.
  • Follow communication procedures and policies.
  • Evaluate decisions according to guidelines.
  • Maintain a positive and empathetic attitude.
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Speakit Human Resources, Staffing & Recruiting Startup https://speakitjobs.com/
11 - 50 Employees
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Job description

Our client, an international services provider working with companies across the World is seeking to recruit a team of Danish speaking Online Content Moderators for a new project.

Great opportunity to start your career in a sunny country within an international environment!

Responsibilities

  • View and review user-generated content (e.g. sales ads).
  • Respond to customer inquiries on all topics related to the online marketplace, by maintaining a positive, empathetic and professional attitude towards the customers.
  • Follow communication procedures and policies.
  • Evaluate and make decisions in accordance with defined policies and guidelines.

Requirements

  • No previous experience is required however some customer service experience would be ideal
  • Candidates must have strong PC skills, have the ability to learn to use new computer tools
  • Must have good communication skills as well as possess strong analytical skills together with decision making skills, attention to detail
  • Danish language skills (advanced/proficient) and English language skills (conversational)
  • Professional attitude, attendance attends work on time, able to work autonomously, meet deadlines, follow procedures and instructions
  • Passionate about making a difference
  • Flexible in working times

Benefits

  • Working from home
  • Possibility to extend leave while working from abroad (up to 2 weeks)
  • Team Performance Bonus, received twice a year, based on team performance
  • Development and Career Opportunities
  • Free transport to the office from certain areas in Malta
  • Free Private Health Insurance cover (after probation)
  • Free annual eye test
  • Discounts for Gym Membership, Taxi Services
  • Free English Course
  • Work from home allowance

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDanishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Decision Making
  • Professionalism
  • Analytical Skills
  • Time Management
  • Customer Service
  • Detail Oriented
  • Verbal Communication Skills

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