German Online Content Moderator

Our client, an international services provider working with companies across the World is seeking to recruit a team of German speaking Online Content Moderators for a new project.

Great opportunity to start your career in a sunny country within an international environment!


Responsibilities

• View and review user-generated content (e.g. sales ads).
• Respond to customer inquiries on all topics related to the online marketplace, by maintaining a positive, empathetic and professional attitude towards the customers.
• Follow communication procedures and policies.
• Evaluate and make decisions in accordance with defined policies and guidelines.
  

Requirements

• No previous experience is required however some customer service experience would be ideal
• Candidates must have strong PC skills, have the ability to learn to use new computer tools
• Must have good communication skills as well as possess strong analytical skills together with decision making skills, attention to detail.
• German language skills (advanced/proficient) and English language skills (conversational).
• Professional attitude, attendance attends work on time, able to work autonomously, meet deadlines, follow procedures and instructions.
• Passionate about making a difference.
• Flexible in working times.

Benefits

• Working from home
• Possibility to extend leave while working from abroad (up to 2 weeks)
• Team Performance Bonus, received twice a year, based on team performance
• Development and Career Opportunities
• Free transport to the office from certain areas in Malta
• Free Private Health Insurance cover (after probation)
• Free annual eye test
• Discounts for Gym Membership, Taxi Services
• Free English Course
• Work from home allowance