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Customer Order Specialist with Finnish

extra holidays - extra parental leave - fully flexible - 4 day week
Remote: 
Hybrid
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
Łódź (PL)

Offer summary

Qualifications:

Experience in customer service and order management, Fluent in Finnish and English at C1 level, Good organizational skills and problem-solving.

Key responsabilities:

  • Create offers and manage customer orders
  • Coordinate order processes and ensure accuracy
  • Communicate proactively with customers and stakeholders
  • Utilize SAP for order management
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Job description

Job Title
Customer Order Specialist with Finnish

Job Description


You will be responsible for creating offers and managing orders for Health System products. In our Philips HS portfolio you can find our well-known products such as cardio monitors, ultrasound, defibrillators and diagnostic imaging equipment. On daily basis you will have a chance to be crucial part of Supply Chain process at Philips GBS Lodz.


Your role:

  • Managing incoming customer orders (systems, options and upgrades), overseeing and coordinating the process to complete and correct the order information until the order is ready to be booked.

  • Pro-active collaboration with the account managers, project managers, product managers and other stakeholders until the cases are completed and prepared for further processing in the supply chain

  • Ensure that all parts of a customer orders are correctly listed on the order

  • Pro-actively communicate to customers internal in a clear and customer-centric way

  • Working in SAP

Our benefits:

  • Annual bonus based on performance achieved  

  • Private medical care with the option to extend it to family members  

  • Benefit System cards  

  • Discount for Philips’ products  

  • Hybrid work opportunities

  • Wide variety of trainings & learning opportunities

  • Promotion of a healthy lifestyle in the office

  • Employee Assistance Program


You're the right fit if:

  • You have experience in fields related to customer service, order management, procurement, supply chain, logistic

  • You know and use Finnish and English on C1 level

  • You are an excellent problem solver and have good organization skills

  • You are a team player and have good communication skill

  • Konwledge of SAP will be a plus



About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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#GBS

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
EnglishFinnishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Organizational Skills
  • Problem Solving
  • Customer Service

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