Job description

Please note: Candidates must be within commuting distance to either our Wilmington VT, Bennington VT, Manchester, VT, Middlebury, VT, Springfield, VT, Brattleboro VT or Keene NH, locations.

Recognized consecutively for the past nine years as one of the Best Places to Work in Vermont, The Richards Group is currently seeking a Senior Account Manager to join our Personal Lines team. We are looking for a highly motivated individual who has strong interpersonal skills and a desire to cultivate positive relationships and provide exceptional service.

Job Tasks

Proactively develop long-term relationships with clients, carriers, and the organization and provide superior service to new and existing clients

Solicit cross-sale opportunities with existing clients looking for additional revenue on the book of business in the form of increased coverage, account rounding, adding policy features, and generating referrals for new business

Rating/quoting on company systems

Remarket existing policies as necessary due to non-renewals, or to obtain more competitive pricing and/or coverage for client

Apply knowledge of products and services to best meet client needs

Endorsement processing, taking the first report of claims

Maintain accurate up to date client information and files, ensuring clear and complete documentation

Qualifications and Job Requirements

5 years prior industry experience required

An active Property & Casualty License required

Must have Integrity; A positive attitude; Highly professional; Reliable; Focused; Detailed; Efficient; Must be a Team player and highly self-motivated

Ability to provide a high level of customer service

Very strong attention to detail and accuracy of information

Very strong verbal and written communication skills

Effective time management and organization skills

Computer skills that are highly accurate and efficient

Experience using AMS 360 or similar software program

The Richards Group strives to help all of our employees achieve their professional goals through an inclusive environment that values everyone's contributions, appreciates the diversity of thought, fosters growth, and provides continuous opportunities for development. We offer a competitive compensation package where you will be rewarded based on your performance and recognized for the value you bring to our business.

The Richards Group

Please note that The Richards Group participates in E-Verify should you be selected for a role with our company we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about E-Verify please visit E-verify.gov.

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