Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs, but few options.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs, but few options. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine, and neuropsychiatric disorders. The company’s diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington’s disease, endometriosis* and uterine fibroids*, as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders, because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X (Formerly Twitter) and Facebook. (*in collaboration with AbbVie)
About the Role:
Join our team at Neurocrine Biosciences and become a key player in maximizing patient access to our innovative products and accelerating time to treatment. As the Patient Access Liaison (PAL), you will be at the forefront of providing crucial support and education to Healthcare Professionals (HCPs) and Specialty Pharmacies, ensuring that our products reach the patients who need them most.
Your role will involve being a subject matter expert on regional and national payer coverage policies and processes, as well as providing support to HCP entities on coverage issues and patient financial support programs. You will work collaboratively with multiple internal teams, including field sales, network pharmacies, market access, and commercial analytics, to drive awareness of critical coverage requirements and ensure the integrity of our pharmacy distribution network.
Using your operational expertise, you will continuously monitor processes, propose new strategies, and share best practices to optimize the efficiency of our specialty distribution network. As a PAL, you will be instrumental in upholding the highest levels of effectiveness in our distribution network, making a real impact on patient care.
If you're passionate about making a meaningful difference in the healthcare industry and thrive in a dynamic, collaborative environment, we want to hear from you. Join us in shaping the future of patient access and be a part of an innovative team dedicated to improving lives. The ideal candidate will live in the Ohio area, close to a major airport for ease of travel. You will manage your calendar to incorporate a minimum of 6 client visits per month. This territory will cover Minnesota, North and South Dakota and Western Wisconsin. The ideal candidate will live in this territory and next to a major airport for ease of travel.
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Your Contributions (include, but no limited to):
Builds and sustains relationships with pharmacies, physicians and their office staff and other HCPs to help resolve coverage problems for written prescriptions already in process
Works cross-functionally with field sales leadership, specifically Regional Sales Managers (RSM), NeuroPsych Account Specialists (NAS) national account executives (NAE), network pharmacies, and home office colleagues within market access and other related functional departments, such as commercial analytics and operations, to support patient access with specific payers
Provides training and education to HCPs on payor specific coverage policies and documentation requirements, appeals processes for specific payers and patient financial assistance support programs, including Company copay assistance program and patient assistance program for relevant audiences, including internal and external customers.
Introduces technology options (e.g-CoverMyMeds) for electronic Patient Access (PA) submission, explains payer criteria, forms, processes, PA, Letter of Medical Necessity, appeals, step edits, formulary exception requests and provides support for other related coverage issues and documentation requirements. Problem solves and conducts case resolution
Communicates effectively and compliantly with field sales, corporate office employees, HCPs, network pharmacies and HUB employees to help identify and resolve coverage and patient access issues
Identifies and communicates payer issues with National Account Executive (NAE) team
Interfaces with local closed-door pharmacies and provides support services and education
Communicates regularly to management the opportunities and challenges related to patient access issues
Presents insight into payer coverage policies and processes at internal business reviews and national/regional sales meetings
Conducts Patient Access workshops during POA meetings and assists with new hire training, as needed
Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment
Builds and upholds the company's pharmacy distribution network through the vetting process, maintaining its integrity and monitoring pharmacies to ensure their effective and efficient operations
Other duties as assigned
Requirements:
BS/BA degree in related field and 8+ years of pharma/biotech commercial experience, with 3+ years of experience with specialty pharmacy/market access. Specialty product experience, with CNS preferred. Previous experience in other functions in pharma/biotech desired OR
Master’s degree or MBA preferred and 6+ years of related experience OR
PharmD or PhD and 4+ years of related experience
Strong understanding of specialty pharmacies, managed care, pharmacy benefit managers and government payers and their impact on product access
Excellent working knowledge of patient support programs, including reimbursement support, financial assistance adherence programs, etc.
Strong understanding of prescription adjudication process
Ability to communicate payer coverage criteria and prior authorization processes
Previous experience in other functions in pharma/biotech desired; i.e- sales, management, marketing, managed markets etc...
Possesses good understanding of current issues within the marketplace, pharmaceutical industry, and national health care system
Ability to travel overnight up to 60% (travel consists of working with field sales, attending business meeting, industry meetings, and working with key customers)
These roles will be geographically dispersed across the US.
Has knowledge of best practices in the functional discipline and familiarity with the broader underlying concepts of related business disciplines
Works to improve tools and processes within functional area
Developing reputation inside the company as it relates to area of expertise
Ability to work as part of and lead multiple teams
Exhibits leadership skill and ability, typically leads lower levels and/or indirect teams
Excellent computer skills
Excellent communications, problem-solving, analytical thinking skills
Sees broader picture, impact on multiple departments/divisions
Ability to meet multiple deadlines across a variety of projects/programs, with a high degree of accuracy and efficiency
Excellent project management skills and ability to work in a cross functional environment and handle multiple tasks
Excellent interpersonal skills and cross functional team success
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Neurocrine Biosciences is an EEO/AA/Disability/Vets employer.
We are committed to building a diverse, equitable, and inclusive workplace, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don’t line up to exactly what we have outlined in the job description.
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The annual base salary we reasonably expect to pay is $127,500.00-$184,800.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position offers an annual bonus with a target of 30% of the earned base salary and eligibility to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
