Offer summary
Qualifications:
Proven experience in community management or customer success., Outstanding written and verbal communication skills., Strong organizational abilities with project management experience., Proficiency in community management and content creation tools., Basic video editing capabilities and email marketing familiarity..
Key responsabilities:
- Welcome and onboard new members personally.
- Serve as primary contact for member inquiries.
- Create weekly community digest emails and summaries.
- Guide free-tier members to upgrade to Premium tier.
- Track conversion rates from free to paid memberships.