Offer summary
Qualifications:
Minimum two-year technical degree or equivalent experience, Proficiency in Microsoft Office and Outlook, Strong communication and customer service skills, Familiarity with software/hardware, network connectivity preferred, Experience in retail, grocery, or hospitality sectors is a plus.
Key responsabilities:
- Provide exceptional customer support and satisfaction
- Manage installation of various software solutions
- Offer timely updates on call status and resolution plans
- Enhance quality and efficiency of client support services
- Prioritize client information and implement effective solutions