Job description

Patrique Mercier Recruitment is your premier agency for finding multilingual job opportunities across various industries including technology, social media, healthcare, and more. We are excited to announce a fantastic job opportunity for Danish-speaking professionals to join a leading electronics company in Athens. This is an exceptional chance to bring your customer service skills to a renowned organization while experiencing the vibrant culture of Greece. In this role, you will be responsible for delivering outstanding support to Danish-speaking customers, ensuring their needs are met with efficiency and professionalism. As part of The House of Mercier, we prioritize placing candidates in positions that align with their aspirations, bridging the gap between talented individuals and internationally recognized companies. Join us and take the next step in your career with a company that values innovation and customer satisfaction.

Responsibilities

Provide top-tier customer service to Danish-speaking clients.
Assist customers with inquiries, product information, and problem resolution.
Handle customer complaints and provide effective solutions.
Maintain detailed and accurate records of customer interactions.
Collaborate with team members to ensure a seamless service experience.
Stay informed about the latest products and services offered by the company.
Contribute to team efforts for continuous improvement in service quality.

Requirements

Fluency in Danish, both spoken and written; proficiency in English is beneficial.
Experience in customer service or a similar role is preferred.
Exceptional communication and interpersonal skills.
Ability to multitask effectively in a dynamic environment.
Strong problem-solving abilities with a customer-centric approach.
Familiarity with CRM tools and customer service software is a plus.
Willingness to relocate to Athens and embrace a new cultural experience.

Benefits