Offer summary
Qualifications:
Fluency in Italian and English, Prior experience in customer support preferred, Proficiency in chat support software and CRM tools, Strong problem-solving skills, Attention to detail.Key responsabilities:
- Provide prompt chat support to clients.
- Address inquiries and resolve product issues.
- Document interactions in the CRM system.
- Collaborate with other departments on complex issues.
- Participate in training to enhance product knowledge.