Offer summary

Qualifications:

Fluency in Irish and English, Strong verbal and written communication skills, Customer service mindset with problem-solving skills, Basic computer proficiency, Willingness to relocate.

Key responsabilities:

Assist customers with inquiries and issues

Deliver service via phone, email, and chat

Manage and resolve complaints effectively

Keep records of customer interactions

Collaborate with team members to enhance satisfaction

Job description

Patrique Mercier Recruitment is excited to announce fully paid relocation roles for Irish Speaking Customer Service representatives in the idyllic setting of Greece! This unique opportunity is perfect for those looking to immerse themselves in a new culture while delivering exceptional customer support.

As an Irish Speaking Customer Service representative, you will be responsible for assisting our Irish-speaking clients with their inquiries and concerns, ensuring a delightful customer experience across multiple communication platforms.

Join our dynamic team and take advantage of this chance to grow professionally while enjoying the rich history, culture, and beauty of Greece.

Responsibilities

Assist Irish-speaking customers by addressing their inquiries and resolving issues.
Deliver excellent customer service through phone, email, and chat support.
Effectively manage and resolve customer complaints in a timely manner.
Keep accurate records of customer interactions and follow-up actions.
Collaborate with team members to contribute to overall customer satisfaction.
Stay updated with the latest product and service offerings.
Adhere to company policies and quality assurance standards.

Requirements

Fluency in Irish and English, both spoken and written.
No prior customer service experience is necessary; comprehensive training will be provided.
Strong verbal and written communication skills.
Customer-centric attitude with effective problem-solving skills.
Enthusiasm to work in a fast-paced, collaborative environment.
Attention to detail and a strong commitment to service excellence.
Basic computer proficiency and familiarity with common office software.
Willingness to relocate and work in Greece.
Valid European Passport or ID is required.

Benefits