BeiGene continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.
Essential Functions of The Job:
The Global Clinical Operations Learning Management Administrator provides technical support in the support of our Site-Specific training portal - learning management system (LMS). This position is responsible for the support and administration of site facing portals, content, assets, assignments, and other resources used for investigator sites. The associate, Learning Management System Administrator supports the implementation of all system updates and upgrades, as well as tools and software integrated with the Site-Specific training LMS.
General:
- Support the global training process of the Study Specific Site training, including administration of the LMS portal, and audit needs.
- Delivers LMS administration with additional focus of study, site and location specific parameters.
- Configures community site portals within the LMS including functionality, appearance, tabs, and settings.
- Helps coordinate the communication, testing, installation, and migration to new versions of the LMS.
- Identifies and communicates opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements.
- Authors and maintains internal GCO L&P technical procedures and policy documentation.
- Creates, modifies, and updates public facing and internal documentation related to the LMS.
- Acts as an internal subject matter expert by analyzing data and recommending solutions to utilize the LMS to deliver, track training and measure performance to meet site specific training needs organizational objectives.
- Maintains, catalogs, and communicates about known issues, user needs, and feature requests that pertain to the LMS.
User Management:
- Creates user logins as needed and assigns user permissions including integration with CTMS and TCL.
- Creates and manages user structures including the creation of organizations by user groups, studies, sites, regional locations and study learning cohorts.
- Creates Study Portals in the LMS.
- Manages course enrollment including progress tracking.
Course Management:
- Publishes and archives online or blended learning solutions, assigns training curricula, and adds and deletes resources.
- Populates course information and assigns learners.
- Develops and updates standardized tools and reporting for ongoing access to learning information; generates standard and custom reports.
Troubleshooting:
- Reviews and monitors system performance.
- Provides troubleshooting assistance for users in GCO function and sites regarding logging in to the LMS and accessing courses.
- Troubleshoots and resolves issues relating to system functionality and software systems, escalation to GTS if not resolved GCO L&D internally.
- Collaborates with GTS to ensure expeditated resolution for system degradation.
Required Qualifications:
- Minimum of 3 years’ experience as a SumTotal LMS administrator or in similar position.
- Technical skills including troubleshooting, and understanding of directory, file structures, and systems.
- Ability to troubleshoot and resolve technical issues.
- Ability to collaborate with others at all levels of the organization as well as vendors on the current learning needs and strategies, as well as anticipating future training needs based on business requirements and opportunities for improvement.
- Ability to gain new technical skills quickly.
- Customer service skills, responsive can-do attitude.
- Strong oral and written communication skills; ability to communicate complex technical concepts in plain language.
- Ability to create training reports for study and site level GxP compliance monitoring.
- Supports communication and change management activities for training implementations.
- Strong project coordination skills: ability to manage multiple projects simultaneously.
- Demonstrated ability to analyze data, identify patterns and make recommendations for improvement.
- Supports a culture of continual improvement and innovation; promotes knowledge sharing.
- Thinks creatively; challenges the status quo.
- Experience supporting the learning and development operations needs of a Global Clinical operations organization.
- Availability to take evening and early morning teleconferences.
Education Required:
- Bachelor’s Degree and 4 years of LMS administration experience or High School Diploma and a minimum of 8 years LMS administration experience
Additional Competencies:
- Team focused approach is essential while able to work independently in a remote role.
- Innovative mindset in delivering best-in-industry training.
- Entrepreneurial mindset with flexibility and agility in a fast-paced startup environment.
Supervisory Responsibilities
Computer Skills
Highly skilled in SumTotal LMS, Microsoft Word, Excel, PowerPoint, Outlook, and Adobe Acrobat. Strong experience with SharePoint, Smartsheet a plus.
Travel
Remote role with travel dependent on business need/environment
BeiGene Global Competencies
When we exhibit our values of Patients First, Collaborative Spirit, Bold Ingenuity and Driving Excellence, through our twelve global competencies below, we help get more affordable medicines to more patients around the world.
- Fosters Teamwork
- Provides and Solicits Honest and Actionable Feedback
- Self-Awareness
- Acts Inclusively
- Demonstrates Initiative
- Entrepreneurial Mindset
- Continuous Learning
- Embraces Change
- Results-Oriented
- Analytical Thinking/Data Analysis
- Financial Excellence
- Communicates with Clarity
Salary Range: $93,600.00 - $128,600.00 annually
BeiGene is committed to fair and equitable compensation practices. Actual compensation packages are determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location. Packages may vary by location due to differences in the cost of labor. The recruiter can share more about the specific salary range for a preferred location during the hiring process. Please note that the listed range reflects the base salary or hourly range only. Non-Commercial roles are eligible to participate in the annual bonus plan, and Commercial roles are eligible to participate in an incentive compensation plan. All Company employees have the opportunity to own shares of BeiGene Ltd. stock because all employees are eligible for discretionary equity awards and to voluntarily participate in the Employee Stock Purchase Plan. The Company has a comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness.
We are proud to be an equal opportunity employer and we value diversity. BeiGene does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
