Classification: Contract
Contract Length: 6-months
Address: Remote, USA
Job ID: 16541045
CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America’s top-performing hospitals. We have served as leaders in finance, operations, technology, and as clinicians turned power users and innovators. At CereCore, we know firsthand the power that aligned technology can provide in delivering care. As a wholly-owned subsidiary of HCA Healthcare, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States. Our team of over 600 clinical and technical professionals has implemented EHR systems in more than 400 facilities and provides managed services support to tens of thousands of health system employees. We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care. The Link to Life-Saving Care.
CereCore is seeking a
Senior Application Engineer to join our team remotely. This individual will work at one of the nation's leading providers of healthcare services, HCA Healthcare.
Summary
The Senior Application Engineer reports to the Manager, 3M HIM Technologies – Technical Team and Supports the Solventum Web Coding & Reimbursement System, Solventum 360 Encompass System, and Solventum Audit Expert/Health Record Management (AEHRM) system by providing consistent technical knowledge as the subject matter expert for each platform.
The Senior Application Engineer understands the impact of business operational processes on system settings and possesses practical experience in the following domains: system architecture, application performance monitoring, application deployment and configuration, and application security.
The position will support lead engineers on multiple projects interacting with any of these applications and will be responsible for building strong working relationships and communicating with a wide array of individuals, including Senior Leaders, Business Owners, field staff, technical staff and vendor support staff.
Responsibilities
- The position will support lead engineers on multiple projects interacting with any of these applications and will be responsible for building strong working relationships and communicating with a wide array of individuals, including Senior Leaders, Business Owners, field staff, technical staff and vendor support staff.
- Maintain complex performance evaluation test and use cases, as well as, perform unit testing of applications
- Identify, develop and implement process improvements to support HCA’s Lean initiatives and Agile development
- Work closely with the vendor and various ITG teams to monitor performance and capacity of the production servers, troubleshoot system issues, identify problem resolution and maintain complex disaster recovery processes
- Intermediate experience optimizing SQL Server database performance and knowledge of Jobs Agent
- Responsible for communicating via multiple media, including but not limited to conference calls, in person meeting participation and via written documentation across audiences with varying levels of technical expertise
- Serve as liaison with 3M and EHR vendors, monitor vendor service level agreements, review vendor issue management for responsiveness and accuracy of resolution
Requirements:
- 3+ years of experience in specifically related responsibilities
- Provide ongoing maintenance and support of the appropriate batch job schedule using enterprise job scheduling tools
- Experience with Windows Server 2019, 2022
- Document management skills and competency in Microsoft Office Suite
- Knowledge of Active Directory and access management
- Software deployment, server maintenance and problem resolution experience
- Ability to prioritize multiple activities and tasks simultaneously and adapt to a rapidly changing environment
- Strong problem and issue resolution skills
- Experience with large scale enterprise architectures, including DEV/QA/PROD deployment
- Experience with Citrix XenApp, Citrix XenDesktop and VDI platforms
Preferred Requirements
- Bachelor's degree
- Qualified candidate will have 3 - 5+ years relevant work experience in Healthcare IT environment.
- Microsoft Certified Systems Engineer or equivalent experience
- Proficient with automation / scripting development languages such as Windows Batch / PowerShell
- Experience building full stack web application (HTML+CSS, React, SQL Server, Bootstrap)
- Knowledge of HL7 Interfaces
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
