Associate VIP Account Manager (Larissa)

Novibet is looking for the next Associate VIP Account Manager based in Larissa, to join our Noviverse.

Novibet, founded in 2010, is an established GameTech company that operates in Europe (Greece, Cyprus, Italy, Ireland), the Americas (Canada, Brazil, Mexico, Chile, Ecuador), and New Zealand. With offices in Greece, Malta, and Brazil, Novibet is committed to delivering the best sports betting and gaming experience to an ever-expanding customer base.

As an Associate VIP Account Manager, you will be responsible for managing key accounts, maintaining  long-term relationships, and maximizing sales opportunities within them.

The role

• Manage a portfolio of Key Account customers
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Provide assistance to high-end, high-value players and attending to hospitality events
• Work closely with internal teams, in order to serve high-value customers and provide a VIP customer experience
• Prepare regular reports of progress and forecasts to internal stakeholders using key account metrics

Requirements

• Bachelor's degree in Sales, Marketing, Business Administration or a related field
• Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels
• Excellent knowledge of Microsoft Office
• Understanding of CRM tools
• Ability in problem-solving and negotiation
• Previous experience as an Account Manager, or in Customer Care will be considered as a plus

Benefits

At Novibet, we do value our people! Our team consists of passionate and highly aspirated professionals who strive for innovation daily! We support everyone to rise and reach their highest potential within a fun, fast-paced and challenging working environment!

We are proud to offer our team the following:

• Competitive remuneration and benefits package including bonus scheme
• Recognition and reward programs to recognize your achievements and contributions
• All the gear you need to support your everyday work life
• A lot of special celebrations, sports and well-being events and team bonding activities
• Supportive team – friendly, international and multicultural environment
• Focus on our people’s career development, empowering our team with internal rotation continuous feedback and training