Offer summary

Qualifications:

Bachelor's degree in Sales or related field, Strong communication and interpersonal skills, Excellent knowledge of Microsoft Office, Understanding of CRM tools, Problem-solving and negotiation skills.

Key responsabilities:

Manage a portfolio of Key Account customers

Understand key customer needs and expand relationships

Generate new sales for long-lasting relations

Assist high-value players at hospitality events

Prepare reports of progress using key account metrics

Job description

Novibet is looking for the next Associate VIP Account Manager based in Larissa, to join our Noviverse.

Novibet, founded in 2010, is an established GameTech company that operates in Europe (Greece, Cyprus, Italy, Ireland), the Americas (Canada, Brazil, Mexico, Chile, Ecuador), and New Zealand. With offices in Greece, Malta, and Brazil, Novibet is committed to delivering the best sports betting and gaming experience to an ever-expanding customer base.

As an Associate VIP Account Manager, you will be responsible for managing key accounts, maintaining long-term relationships, and maximizing sales opportunities within them.

The role

Manage a portfolio of Key Account customers
Acquire a thorough understanding of key customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Play an integral part in generating new sales that will turn into long-lasting relationships
Provide assistance to high-end, high-value players and attending to hospitality events
Work closely with internal teams, in order to serve high-value customers and provide a VIP customer experience
Prepare regular reports of progress and forecasts to internal stakeholders using key account metrics

Requirements

Bachelor's degree in Sales, Marketing, Business Administration or a related field
Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels
Excellent knowledge of Microsoft Office
Understanding of CRM tools
Ability in problem-solving and negotiation
Previous experience as an Account Manager, or in Customer Care will be considered as a plus

Benefits

At Novibet, we do value our people! Our team consists of passionate and highly aspirated professionals who strive for innovation daily! We support everyone to rise and reach their highest potential within a fun, fast-paced and challenging working environment!

We are proud to offer our team the following:

Competitive remuneration and benefits package including bonus scheme
Recognition and reward programs to recognize your achievements and contributions
All the gear you need to support your everyday work life
A lot of special celebrations, sports and well-being events and team bonding activities
Supportive team – friendly, international and multicultural environment
Focus on our people’s career development, empowering our team with internal rotation continuous feedback and training

Required profile