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Polish Speaking Customer Support for Gaming Consoles, Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Polish and English, written and spoken, Previous customer support experience, preferably in gaming, Strong knowledge of gaming consoles, Excellent communication and problem-solving skills, Ability to handle multiple tasks and work under pressure.

Key responsabilities:

  • Provide outstanding customer support in Polish
  • Troubleshoot technical issues and offer solutions
  • Educate customers on gaming features and best practices
  • Accurately document customer interactions
  • Collaborate with technical teams on complex issues
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Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is thrilled to offer a fantastic opportunity for a Polish Speaking Customer Support representative for a leading gaming console company in Greece. Join our client's dynamic team and be a part of a vibrant community that is passionate about gaming!

In this role, you will provide unparalleled support to Polish-speaking customers, assisting them with their inquiries related to gaming consoles, troubleshooting issues, and guiding them through product features. Your enthusiasm for gaming and commitment to excellent customer service will be crucial in ensuring a great experience for users.

This position not only allows you to leverage your customer service skills but also gives you the chance to experience life in Greece, where you can enjoy stunning scenery and a rich culture.


Responsibilities
  • Deliver outstanding customer support in Polish for gaming console inquiries
  • Troubleshoot technical issues and provide effective solutions
  • Educate customers about gaming features and best practices
  • Document customer interactions accurately within the support system
  • Work collaboratively with technical teams to resolve complex issues
  • Contribute to improving overall customer satisfaction metrics

Requirements

  • Fluency in Polish and English, both written and spoken
  • Previous experience in customer support, preferably in the gaming industry
  • Excellent communication and problem-solving skills
  • Strong knowledge of gaming consoles and related technologies
  • Ability to handle multiple tasks and work under pressure
  • Positive attitude and passion for gaming
  • A collaborative team player
  • Willingness to relocate to Greece for this opportunity

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus / Holiday Bonuses
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Good Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Many extras

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishPolishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Multitasking
  • Verbal Communication Skills

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