High school diploma or equivalent required., Excellent communication and interpersonal skills., Proficiency in customer service software and tools., Ability to handle difficult situations with empathy and professionalism..
Key responsabilities:
Respond to customer inquiries via phone, email, and chat.
Provide accurate information about products and services.
Resolve customer complaints and issues in a timely manner.
Document customer interactions and feedback for future reference.
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Founded in 2016, WeTravel’s platform handles the pre-departure management of multi-day, group tours for thousands of travel businesses.
From travel-specific itinerary builders that translate to well-designed tour pages and integrated booking buttons to lead generation and marketing tools to customizable payment options for your travelers and suppliers, WeTravel exists to help you grow your business -- and help travelers experience the world through your tours.
Reach out to us if you have you'd like to learn more: info@wetravel.com
Set up a demo here: https://product.wetravel.com/request-a-demo