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Technical Support Agent (KR/EN speaking)

Remote:

Full Remote

Contract:

Full time

Salary:

40 - 50K yearly

Experience:

Mid-level (2-5 years)

Work from:

South Korea

Offer summary

Qualifications:

Minimum 2 years in support roles, Familiarity with JSON, XML, TCP/IP, Native-level Korean and proficient English.

Key responsabilities:

Troubleshoot technical issues
Ensure high customer satisfaction
Collaborate with a global team

We Supply Talent Fintech: Finance + Technology Small startup https://wesupplytalent.com/

2 - 10 Employees

See more We Supply Talent offers

Job description

Join a Leading Sports Tech Company as a Technical Support Agent!

Company: A global leader in providing real-time sports data and analytics solutions. Specializing in live feeds, odds comparison, and advanced analytics, this company powers businesses worldwide with accurate and real-time data.

Position: Technical Support Agent (Hybrid)
Location: Dongtan, Gyeonggi-do, Korea
Salary: $40,000 - $50,000 per year

What You'll Do:
As a Technical Support Agent, youll troubleshoot and resolve technical issues related to sports data and analytics products. Your role will ensure smooth service delivery, high customer satisfaction, and collaboration with a global team, using your technical expertise to overcome challenges and contribute to the company's success.

Key Requirements:

Experience: Minimum 2 years in technical/customer support roles.
Technical Skills: Familiarity with data structures like JSON, XML, and TCP/IP.
Languages: Native-level Korean and proficient English for communication with the global management team.
Work Mode: Hybrid (2 days in-office, 3 days remote), working from 2pm to 11pm.

Join this innovative company and become part of an exciting journey in the sports tech industry!

Apply now to grow your career in a fast-paced, global environment.