Czech Speaking Customer Service for the Top Electronics Company - Athens, Greece

Are you a fluent Czech speaker with a passion for customer service? Patrique Mercier Recruitment PT is thrilled to present an exciting opportunity to join a top electronics company in Athens, Greece, as a Czech Speaking Customer Service Representative! This role offers the chance to work in a dynamic environment for a leading brand while experiencing the rich culture and history of Athens.

As a Czech Speaking Customer Service Representative, you will be the primary contact for our Czech-speaking clients, assisting them with product inquiries, technical support, and ensuring a seamless experience. Your responsibilities will involve handling customer calls, emails, and chats, all focused on providing exceptional service and maintaining customer satisfaction. If you are dedicated to delivering high-quality support and looking for an adventure in Greece, we would love to have you on our team!

Responsibilities

• Provide outstanding customer service to Czech-speaking clients of a leading electronics company.
• Manage inquiries, support requests, and complaints through phone, email, and chat.
• Offer technical assistance and product information to customers to enhance their experience.
• Document customer interactions and maintain accurate records for quality assurance.
• Collaborate with team members to drive improvements in customer service processes.
• Engage in ongoing training to stay current with product offerings and service techniques.

Requirements

• Fluent in Czech (both spoken and written) with excellent communication skills.
• Proficient in English; knowledge of additional languages is a plus.
• Prior experience in customer service or technical support is preferred.
• Strong problem-solving skills and a self-motivated work ethic.
• Able to thrive in a fast-paced, dynamic work environment.
• A positive attitude and a genuine passion for helping customers.
• Willingness to relocate to Athens, Greece, and immerse yourself in the local culture.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )