Offer summary
Qualifications:
High reliability and self-management skills, Strong communication skills in English and German, Experience in customer service roles, Quick learning ability for digital tools, Bonus: Experience in the fashion industry.
Key responsabilities:
- Assist international customer inquiries proactively and solution-oriented
- Handle customer issues via email, chat, and social media
- Ensure a consistent and positive customer experience
- Contribute to the ongoing improvement of customer support
- Work effectively with diverse tools to resolve queries