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Customer support roles in Greece for DUTCH speakers, relocation paid

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Dutch and English, Prior customer service experience preferred, Familiarity with customer support software, Proficient in computer navigation, Valid European Passport or ID required.

Key responsabilities:

  • Provide high-quality support via phone, email, and chat
  • Address inquiries promptly and accurately
  • Troubleshoot technical issues efficiently
  • Document conversations and solutions provided
  • Collaborate with team members on customer experience
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is excited to offer incredible customer support roles in Greece for Dutch speakers, complete with a paid relocation package! If you're fluent in Dutch and are looking for a new adventure while pursuing a rewarding career, this opportunity is for you!

In these customer support roles, you will play a crucial part in delivering exceptional service to Dutch-speaking customers. You'll have the chance to resolve inquiries, troubleshoot issues, and ensure a smooth customer experience, all while basking in the beautiful landscapes and rich culture of Greece.


Responsibilities
  • Provide high-quality customer support to Dutch-speaking clients via various channels including phone, email, and chat
  • Address customer inquiries promptly and accurately
  • Troubleshoot and resolve technical issues
  • Document customer conversations and solutions provided
  • Collaborate with team members to create an excellent customer experience
  • Stay updated on company products, services, and best practices
  • Adhere to company procedures and quality standards

Requirements

  • Fluency in Dutch and English, both written and spoken
  • Prior experience in customer service or a relevant field is beneficial
  • Excellent communication and empathy skills
  • Strong problem-solving capabilities with a client-focused attitude
  • Ability to work effectively in a fast-paced environment
  • Attention to detail and a desire for customer satisfaction
  • Familiarity with customer support software and technology
  • Proficient in navigating computers and various tools
  • Willingness to relocate to Greece with a valid European Passport or ID

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus / Holiday Bonuses
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Good Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Many extras

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Customer Service
  • Problem Solving
  • Detail Oriented
  • Empathy
  • Verbal Communication Skills

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