Offer summary

Qualifications:

Fluency in Norwegian and English, Previous customer support experience preferred, Strong communication and interpersonal skills, Problem-solving abilities, Ability to manage time effectively.

Key responsabilities:

Serve as primary contact for customers

Provide accurate information and solutions

Ensure high levels of customer satisfaction

Document all customer interactions

Collaborate with team members for quality enhancement

Job description

Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a Norwegian Speaking Customer Support Representative to work in the stunning ambiance of Greece! If you are passionate about delivering exceptional customer service and seek to thrive in a vibrant, multicultural environment, this role is perfect for you.

In this position, you will be the first point of contact for Norwegian-speaking customers, assisting them with their inquiries and providing effective solutions. It is a unique chance to develop your professional skills while enjoying the beauty and culture of Greece.

We are looking for enthusiastic individuals who are committed to helping others and ready for an enriching experience. If you believe you would be a great fit for this role, we want to hear from you!

Responsibilities

Serve as the primary contact for Norwegian-speaking customers through phone, email, and chat channels.
Provide clear and accurate information about the company's products and services while effectively resolving customer inquiries.
Ensure high levels of customer satisfaction through friendly, professional support.
Document all customer interactions accurately in the system.
Collaborate with team members to enhance service quality and the overall customer experience.
Stay informed about product knowledge and company policies to assist customers effectively.
Follow established guidelines to ensure compliance and quality in service delivery.

Requirements