Norwegian Speaking Customer Support Representative - Work in Greece

Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a Norwegian Speaking Customer Support Representative to work in the stunning ambiance of Greece! If you are passionate about delivering exceptional customer service and seek to thrive in a vibrant, multicultural environment, this role is perfect for you.

In this position, you will be the first point of contact for Norwegian-speaking customers, assisting them with their inquiries and providing effective solutions. It is a unique chance to develop your professional skills while enjoying the beauty and culture of Greece.

We are looking for enthusiastic individuals who are committed to helping others and ready for an enriching experience. If you believe you would be a great fit for this role, we want to hear from you!

Responsibilities

• Serve as the primary contact for Norwegian-speaking customers through phone, email, and chat channels.
• Provide clear and accurate information about the company's products and services while effectively resolving customer inquiries.
• Ensure high levels of customer satisfaction through friendly, professional support.
• Document all customer interactions accurately in the system.
• Collaborate with team members to enhance service quality and the overall customer experience.
• Stay informed about product knowledge and company policies to assist customers effectively.
• Follow established guidelines to ensure compliance and quality in service delivery.

Requirements

• Fluency in Norwegian and English, both written and spoken
• Previous experience in customer support is a plus, but not mandatory
• Strong communication and interpersonal skills
• Problem-solving abilities with a customer-centric approach
• Ability to work independently and manage time effectively
• Familiarity with customer service software and systems is preferred
• Stable internet connection and a suitable home office setup
• A positive attitude with a desire to learn and adapt
• Flexibility to work various shifts as needed

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )