Offer summary
Qualifications:
Fluency in Dutch and English, Prior customer service experience, ideally in tech, Strong problem-solving skills, Ability to work in a fast-paced environment, Positive attitude and professionalism.
Key responsabilities:
- Provide exceptional customer support via phone, email, and chat
- Identify and troubleshoot customer issues effectively
- Stay updated on app features to assist clients accurately
- Document customer feedback for continuous improvement
- Collaborate with team members to resolve inquiries