Offer summary

Qualifications:

Fluent in German, spoken and written, Proficient in English, Experience in logistics or customer support, Strong problem-solving skills, Ability to work under pressure.

Key responsabilities:

Deliver customer support in German

Manage logistics operations for timely deliveries

Resolve logistics-related issues

Maintain communication with clients

Document interactions for process improvements

Job description

Patrique Mercier Recruitment PT is thrilled to announce an exciting opportunity for a German Speaking Support Specialist for Logistics Services in Athens, Greece! This role is perfect for individuals looking to enhance their career while enjoying the vibrant culture and beautiful landscapes of Greece.

As a German Speaking Support Specialist, you will play a vital role in providing exceptional support within the logistics sector. You will be responsible for addressing customer inquiries, managing logistics-related issues, and ensuring a smooth operational process. If you are proactive, detail-oriented, and passionate about customer service in the logistics industry, we want to hear from you!

Responsibilities

Deliver outstanding customer support in German for logistics services, addressing inquiries through various channels.
Coordinate and manage logistics operations to ensure timely and accurate deliveries.
Resolve logistics-related issues with efficiency and professionalism.
Maintain continuous communication with clients to provide updates and gather feedback.
Document customer interactions and provide insights for process improvements.
Collaborate with other departments to ensure seamless service delivery.
Participate in training sessions for ongoing skill development.

Requirements

Fluent in German (both spoken and written) with excellent communication skills.
Proficient in English for effective communication within the team.
Experience in logistics or customer support in a related field is highly beneficial.
Strong problem-solving skills and ability to manage multiple inquiries efficiently.
Able to work well under pressure and adapt to a dynamic work environment.
Professional, approachable demeanor with a strong focus on client satisfaction.
Willingness to work in Athens and embrace a new cultural experience.

Benefits