Offer summary

Qualifications:

Fluent in Italian and English, Experience in customer service preferred, Proficient with CRM tools, Ability to multitask in fast-paced environments, Willingness to relocate to Greece.

Key responsabilities:

Deliver outstanding customer service via multiple channels

Address inquiries and troubleshoot issues

Document customer interactions accurately

Cultivate relationships to promote loyalty

Collaborate with team members for seamless experience

Job description

Patrique Mercier Recruitment, a premier agency specializing in connecting candidates with multilingual job opportunities across the globe, is excited to announce a Native Italian Customer Service Job Opportunity in Greece. This role offers Italian-speaking professionals an incredible chance to work in a beautiful and vibrant country while providing exceptional service to clients. As part of our mission, we focus on ensuring that candidates find the right career fits that not only advance their professional lives but also enrich their personal experiences. Located in Greece, you will be part of a dynamic team committed to high-quality customer service within a supportive and collaborative environment. With the backdrop of rich history and stunning landscapes, you'll discover that this job is more than just work—it's a lifestyle choice. Join us in making a difference in customer care while enjoying all that Greece has to offer.

Responsibilities

Deliver outstanding customer service to Italian-speaking clients via phone, email, and live chat.
Address inquiries, troubleshoot issues, and provide solutions in a timely manner.
Document each customer interaction accurately in our system.
Cultivate relationships with customers to promote loyalty and satisfaction.
Collaborate with team members to facilitate a seamless customer experience.
Stay informed about product offerings and updates to provide accurate assistance.
Participate in ongoing training and continuous improvement initiatives.

Requirements

Fluent in Italian (both written and spoken) with proficiency in English; additional languages are a plus.
Experience in customer service or a similar role is preferred.
Excellent communication and interpersonal skills.
Ability to multitask in a fast-paced environment.
Proficient with CRM tools and customer service software.
A proactive approach to problem-solving and a passion for helping customers.
Willingness to relocate to Greece and embrace a new cultural experience.

Benefits