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Latvian Speaking Technical Support in Sunny Greece with Fully Paid Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Latvian and English, Strong technical aptitude and problem-solving skills, Excellent communication and customer service abilities, Previous experience in technical support is an advantage, Quick learner, adaptable to new technologies.

Key responsabilities:

  • Provide exceptional technical support via phone, email, and chat
  • Diagnose and resolve technical issues for customers
  • Collaborate with engineering teams for complex challenges
  • Maintain accurate records of customer interactions
  • Participate in continuous training and assist in onboarding
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment JP is thrilled to offer an amazing opportunity for a Latvian Speaking Technical Support Specialist in sunny Greece! This unique position comes with a fully paid relocation package, making it easier for you to transition to your new adventure on the beautiful Mediterranean coast. In this role, you will provide outstanding technical assistance to Latvian-speaking customers, addressing various inquiries related to innovative technology products and services. Join a vibrant team where your skills and passion for technology will be valued, and enjoy the sun and warmth of Greece while you work!

Responsibilities
  • Deliver exceptional technical support to Latvian-speaking clients via phone, email, and chat.
  • Efficiently diagnose and resolve technical issues concerning the company’s technology products and services.
  • Collaborate with engineering teams to escalate and resolve more complex technical challenges.
  • Maintain accurate records of customer interactions and technical issues in the CRM system.
  • Participate in continuous training to enhance your knowledge of products and improve support capabilities.
  • Provide valuable feedback to enhance service processes and overall customer satisfaction.
  • Assist in training and onboarding new team members when necessary.

Requirements

  • Fluency in Latvian and English, both written and spoken.
  • Strong technical aptitude and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Previous experience in technical support or IT is an advantage but not mandatory.
  • A quick learner with the ability to adapt to new technologies and processes.
  • A team-oriented approach with a genuine desire to assist customers.
  • Willingness to relocate to Greece and embrace a new cultural environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishLatvianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Customer Service
  • Verbal Communication Skills
  • Adaptability
  • Teamwork
  • Technical Acumen

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