Offer summary
Qualifications:
Fluency in Latvian and English, Strong technical aptitude and problem-solving skills, Excellent communication and customer service abilities, Previous experience in technical support is an advantage, Quick learner, adaptable to new technologies.
Key responsabilities:
- Provide exceptional technical support via phone, email, and chat
- Diagnose and resolve technical issues for customers
- Collaborate with engineering teams for complex challenges
- Maintain accurate records of customer interactions
- Participate in continuous training and assist in onboarding