University Job Title
Supervisor 3
Bargaining Unit
None - Not included in the union (Yale Union Group)
Time Type
Full time
Duration Type
Regular
Compensation Grade
Administration & Operations
Compensation Grade Profile
Supervisor; Senior Associate (23)
Wage Ranges
Click here to see our Wage Ranges
Searchable Job Family
Administration
Total # of hours to be worked:
37.5
Work Week
Standard (M-F equal number of hours per day)
Work Location
Central Campus
Worksite Address
221 Whitney Ave
New Haven, CT 06511
Work Model
Remote
Position Focus
The successful candidate will play a crucial role in ensuring that the institution adheres to all relevant regulations and policies while maintaining accurate and up-to-date records. The Academic Records Manager will support compliance and data integrity by working with internal and external campus stakeholders to validate student and course data, prepare reports in a timely manner, and document business practice. This position serves as an intradepartmental resource for ad hoc reporting and data troubleshooting. The position will require an individual with expert critical thinking and proven collaborative and high-level integrity. The Academic Records Manager promotes diversity, equity, inclusion, and belonging by demonstrating skill in understanding cultural differences.
Job Responsibilities include conduct regular audits to assess compliance and identify areas for improvement. Maintain comprehensive documentation of compliance activities, policies, and procedures. Validate student and course data in student information systems and other databases and third-party systems. Prepare reports to assist with annual operational assessments. Implement measures to prevent data discrepancies and address issues promptly. Engage in the development and review of institutional policies related to academic compliance.
Collaborate with and support relevant affiliated offices, professional schools, and public entities on compliance matters. Participate in the development, implementation, and maintenance of procedures to ensure compliance with areas such as NCAA reporting, National Student Clearinghouse reporting, and Satisfactory Academic Progress monitoring. Provide guidance to faculty, staff, and students on compliance matters and policy interpretation. Stay abreast of federal, state, and institutional regulations related to academic policies, student records, and data management. Performs other duties as assigned.
Essential Duties
- Supervises the day-to-day activities of support staff. 2. Assesses and resolves or escalates problems arising within unit. 3. Assists in the development of policies and procedures in support of unit. 4. Assists in long-range planning for work unit needs. 5. Participates in unit budget planning. 6. Evaluates work requests to determine if they are appropriate to the unit or another area. 7. Ensures that work flow is organized and staffed for quality efficient completion. 8. Communicates deadlines and special circumstances to staff. 9. Maintains equipment and supplies for unit. 10. Completes evaluations of direct report employees. 11. Interacts with University personnel to define work assignments and requirements, communicate progress of work, and plan and coordinate projects. 12. Interacts with external sources to coordinate work necessary to fulfill projects, keep abreast of new products and technologies, or arrange for subcontractors. 13. Supervises a staff of exempt and non-exempt employees. 14. Performs other duties as assigned.
Required Education And Experience
Minimum requirement of Bachelor’s Degree in related field and three years of related experience or an equivalent combination of education and demonstrated experience.
Required Skill/Ability 1
Demonstrated expertise working with student and academic records in a University Registrar Office setting, including student records privacy (FERPA) policy.
Required Skill/Ability 2
Knowledge of systems and platforms such as: Ellucian Banner, DegreeWorks, Leepfrog suite, and Parchment, with the ability to create basic reports using common reporting tools.
Required Skill/Ability 3
Demonstrated ability to multi-task in a fast-paced environment while employing independent decision-making with accuracy and precise attention to detail.
Required Skill/Ability 4
Ability to innovate with an openness to new ideas and their implementation and effectively react and adapt to changing situations with professionalism.
Required Skill/Ability 5
Demonstrated ability to work effectively with and foster collaboration among a wide range of individuals and constituencies in a large, complex academic environment.
Preferred Education, Experience And Skills
High level of computer proficiency, including familiarity with integration of Yale University data systems, and demonstrated proficiency with Excel, Word and other desktop applications. Demonstrated experience in a decentralized (Research 1 University). Familiarity with issues and trends that influence higher education and/or the profession. Managerial/supervisory skills and aspirations.
Drug Screen
No
Health Screening
No
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
COVID-19 Vaccine Requirement
Required
The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines
Posting Disclaimer
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
EEO Statement
University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus
