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Claim's Assistant

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Florida (USA), United States

Offer summary

Qualifications:

Strong administrative and clerical skills, Prior experience with Social Security disability preferred, Ability to manage multiple tasks efficiently, High attention to detail, Capable of thriving in fast-paced environments.

Key responsabilities:

Ensure SSA processes representative forms and accesses ERE
Manage incoming mail and client communications
Schedule appointments for case managers
Request medical source statements
Assist with other administrative tasks

Advocate

2 - 10 Employees

See more Advocate offers

Job description

Overview

At Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA’s and case managers.

We are seeking a Claims Assistant to play a key role in ensuring smooth case management and operational support at Advocate. In this position, you will handle a variety of important administrative tasks, from managing incoming communication to scheduling appointments for case managers. You’ll ensure that our administrative processes flow efficiently, contributing directly to the success of our mission. If you’re organized, detail-oriented, and enjoy working in a fast-paced environment, this could be the perfect opportunity for you to make a meaningful impact.

Job Responsibilities

Ensure the Social Security Administration (SSA) has processed representative forms and provided access to Electronic Records Express (ERE).

Manage a high volume of incoming mail as the company continues to grow.

Handle calls and texts to the client care team’s dedicated 888 line.

Schedule appointments for case managers to keep operations on track.

Request medical source statements and assist with other administrative tasks to ensure smooth process flow.

Qualifications

Strong administrative and clerical skills are essential.

Prior experience with Social Security disability is preferred but not required.

Highly organized and capable of managing multiple tasks efficiently.

Strong attention to detail and task-oriented mindset.

Ability to thrive in a fast-paced and growing work environment.

This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.