Danish Speaking Customer Support - Media Network Sector in Greece

Patrique Mercier Recruitment PT is excited to offer an outstanding opportunity for a Danish Speaking Customer Support Representative in the dynamic media network sector, based in stunning Greece! This position allows you to engage with customers while providing vital support in a rapidly evolving industry.

As a Danish Speaking Customer Support Representative, you will assist clients with their inquiries, offer solutions, and ensure a high level of customer satisfaction. If you are passionate about customer service and the media landscape, we would love to hear from you!

Responsibilities

• Deliver exceptional support to Danish-speaking clients through various channels such as phone, email, and live chat.
• Promptly address and resolve inquiries related to media network services.
• Maintain comprehensive knowledge of our media products to provide accurate assistance.
• Document customer interactions to help identify trends and improve service delivery.
• Collaborate with team members to enhance the overall customer experience.
• Participate in ongoing training to stay informed about new services and best practices.

Requirements

• Fluency in Danish (both spoken and written) with excellent communication skills.
• Proficient in English, both written and spoken.
• Previous experience in customer support, particularly in the media or telecommunications sector, is a plus.
• Strong problem-solving capabilities with an emphasis on customer satisfaction.
• A friendly and professional demeanor that fosters positive client relationships.
• Ability to adapt and thrive in a fast-paced and dynamic environment.
• Willingness to work in Greece and embrace the local culture.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )