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Norwegian Speaking Customer Support for Electric Vehicles, Athens, Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Norwegian and English, Previous customer support experience preferred, Passion for electric vehicles, Strong problem-solving abilities, Professional demeanor and commitment to satisfaction.

Key responsabilities:

  • Provide exceptional support to Norwegian clients
  • Assist with product inquiries and troubleshooting
  • Resolve customer issues promptly
  • Document interactions to improve service delivery
  • Coordinate with technical teams for complex issues
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Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Join Patrique Mercier Recruitment PT and step into an exciting role as a Norwegian Speaking Customer Support Specialist for Electric Vehicles in Athens, Greece! This is an incredible opportunity for individuals who are enthusiastic about electric mobility and customer service.

As a key member of our team, you will support Norwegian-speaking customers with their inquiries related to electric vehicles, delivering top-notch assistance and solutions. Your expertise and customer-centric approach will help foster strong relationships with clients while promoting the benefits of sustainable transportation. Embrace this chance to make a positive impact in the automotive industry!

Responsibilities
  • Provide outstanding customer support to Norwegian-speaking clients regarding electric vehicles.
  • Assist with product inquiries, troubleshooting, and general customer service requests.
  • Resolve customer issues promptly and effectively, ensuring a high level of satisfaction.
  • Document customer interactions and feedback to aid in enhancing service delivery.
  • Coordinate with technical teams to address complex inquiries and provide solutions.
  • Stay informed about the latest trends in electric vehicles to better assist customers.

Requirements

  • Fluent in Norwegian (both spoken and written) with exceptional communication abilities.
  • Proficient in English to ensure smooth interaction with other team members.
  • Previous experience in customer support or a similar role is advantageous.
  • Passion for electric vehicles and a willingness to learn about the technology.
  • Excellent problem-solving skills and the ability to convey technical information clearly.
  • Professional demeanor with a strong commitment to customer satisfaction.
  • Openness to living and working in Athens, Greece, embracing its vibrant culture.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishNorwegianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Relationship Building
  • Motivational Skills

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