Norwegian-speaking Customer Support in the Software Industry located in Greece

Patrique Mercier Recruitment PT is pleased to present a fantastic opportunity for a Norwegian-speaking Customer Support Representative in the software industry, located in beautiful Greece! This role invites you to be a part of a dynamic team, providing essential support to our Norwegian clients.

In this position, you will assist customers with their inquiries, troubleshoot issues, and ensure a seamless user experience with our software products. If you are passionate about technology and dedicated to excellent customer service, we would love to have you on our team!

Responsibilities

• Deliver exceptional customer support to Norwegian-speaking clients through phone, email, and chat.
• Quickly address and efficiently resolve customer inquiries related to software products.
• Maintain deep knowledge of our software solutions to provide accurate guidance.
• Document customer interactions and feedback to contribute to product and service improvements.
• Collaborate with technical teams to escalate and resolve complex issues.
• Engage in ongoing training to stay up-to-date with the latest product developments.

Requirements

• Fluency in Norwegian (both spoken and written) with strong communication skills.
• Proficient in English, both written and spoken.
• Experience in customer support, particularly within the software industry, is advantageous.
• Strong problem-solving abilities with a focus on customer satisfaction.
• A friendly and professional demeanor to effectively engage with clients.
• Ability to work well in a fast-paced, team-oriented environment.
• Willingness to work in Greece and embrace the local culture.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )